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Song/Artist/Album isn't on Deezer - What happens if I can't find the music I want?

Song/Artist/Album isn't on Deezer - What happens if I can't find the music I want?
Rudi
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  • Rudi
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DEEZER CATALOGUE - something is missing :mag_right:

We're really sorry to know the tracks you love isn't on Deezer. Not all artists and rights' holders choose to add their music on our platform. We always respect their wishes so some music isn't available or might be temporarily removed. 

Some of the reasons for this are: 

RIGHTS' HOLDERS :microphone:

If an artist has a large discography with different rights' holders controlling different albums you can sometimes find gaps in the catalogue - if a certain rights' holder hasn't yet agreed to allow the music they control to be streamed online.

TERRITORY :globe_with_meridians:

Streaming rights are also defined by territory - country, region, location. The tracks that appear in the search box when you're looking for music are the songs that are available in all territories. In a small number of cases, a user in a different country may not have access to different tracks so an "unavailable in your country" message appears when they try to listen to it. 

SO WHAT SHOULD I DO? :weary:

We're constantly updating and re-negotiating our agreements with rights' holders and thousands of tracks are added to our catalogue every single week.

You can try a couple of things:

  • Add your MP3 collection to Deezer :calling:
  • Contact the artist via their social media channels and request for the tracks/albums to be added to Deezer, we take care of the rest :nerd:

 

532 replies

Rudi
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Hi there @Dosadnomi 

Thanks for reaching out.

I'm going to check that with our catalogue teams, but in the meantime, feel free to read the info from this topic - it could do with distributors' rules :thumbsup_tone2:

Do you also have the link for the album on Deezer? I couldn't find the title in the UK.

D
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Ty for replying @Rudi 

 

The name of the Album is "Power to the dollar" and i cant give you the link to it on deezer because i cant find it as well. That's why i asked it was never officially realised. I found a few song from the album but not the ones i want Like the Song "The good die young"

Rudi
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Thanks for coming back @Dosadnomi 

Sorry, I was under the impression the album was found but incomplete. Could you please share the link for the songs you found? I can report that to the catalog teams :thumbsup_tone2:

B
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Hello,

I’m looking for Sting’s first album, The Dream of the Blue Turtles. It’s available on other services, just not Deezer. 

Thanks for your help!

Rudi
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Thanks for asking @Bowmen that's almost a relic. I've queried that on your behalf with our catalogue teams :thumbsup_tone2:

amoraluv
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Can you upload it so hopefully Deezer can share it? thanks 😘

 

`@`~~
A
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Hello, can u add song Dawid Podsiadło- Nieznajomy (na żywo z PGE Narodowego, 28.09.2019) ? Its soo amazing and im sad that i can’t listen it on my favourite music player. 

JohnyV3
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To nie jest żaden oficjalny utwór live więc nie oczekuj że gdziekolwiek się pojawi, musisz zgrać sobie audio i dodać jako własne mp3 ;) 

Rudi
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Hey @amoraluv 

I've moved your comment here so that we can group catalogue requests. Could you please locate the artist profile on Deezer and post the link here? :relaxed:

Then add the titles that are missing and we can look into that!

G
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Nano ripe have only an empty profile, and they also belong to lantis

Rudi
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Sorry @golexa what does that mean? Do you have the link for the profile?

amoraluv
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Krystal Harris

The song I'm looking for is Supergirl

It's on her Album: Me & My Piano but it's also on the soundtrack for the first Princess Diaries.

 

 

Thanks,🥰

`@`~~
P
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Hi,

Can you add Alex Schulz- permenant summer

Seems you have most of his stuff but the above is missing

Peter

DanRow
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https://deezer.page.link/CG49oKD5SwwGhoSJ9 The album is not available, please understand, because the album is a classic. (Jay-Z - Reasonable Doubt, 1996)

F
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Had CALLING ALL STATIONS genesis album on my playlist and it's now gone tried to search it and couldn't find anything? 

A
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please add artist Morfonica and it’s album
https://open.spotify.com/artist/12BquJvJVg8XFRB3M90MmJ

F
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Genesis one of the biggest group/bands  and their CALLING ALL STATIONS Album has gone was on Deezer also added songs to my playlists but now disappeared?? 

A
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Buonasera, sono italiano, vivo in italia e accedo dall’italia, perchè non sono disponibili i brani di questo Album? Solo 3 su 19. E’ strano. Potete fare qualcosa?

G
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Sorry @golexa what does that mean? Do you have the link for the profile?

https://www.deezer.com/us/artist/14054779/

E
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Please add Wang Chung Albums and the original version of “Hypnotize me”

Rudi
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Thanks, everyone for your feedback @ebonder @golexa @filbertfox @amoraluv @Andhika Yr @DanRow @petervas @Alhan  :raised_hands_tone2:

B
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There used to be a requestform for albums that were not (yet) on Deezer.. now all we get is to contact artists ourselves.. that’s crazy of course. Especially if they’re very well-known artists, or deceased, or their albums are rereleased by other labels..! Come on Deezer get some action on this..

J
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Userlevel 1

Dear Deezer,

I was able to listen to this album a year ago (you can even see my comment on the album), but not anymore.

https://www.deezer.com/en/album/6592002

What has changed? Could you please let me know?

Thanks so much for your time!

Best,

Jy

T
Rank

Why the fck can’t I listen to Max Richter - November in France? It says not available in my country, like, wtf??? I tried many countries and it doesnt seems to work neither, wtf???? I think i’ll go on Spotify

Jaime.
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Hi @Thomas.png please check the info above in this topic to understand why the song is not available in your country.
Apologies for the inconvenience.

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