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Report

▶ REPORT HERE: Artist/albums/songs with wrong profile/page

▶ REPORT HERE: Artist/albums/songs with wrong profile/page
Jaime.
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Userlevel 7
Badge +7

 

To all independent artists! 

The playlist on our home page is dedicated to you, 

add it to your favourites and share your music with the rest of the community 🤘🏽

 

If you’re an artist, podcaster or simply call yourself a creator, or even if you’re just an avid fan, and have spotted something unusual or inaccurate within our catalogue, this is the place to reach out.

With our dedicated metadata teams, we always aim to deliver you the most precise content in the streaming industry, but let’s be honest: we’ve got a massive catalogue! :sunglasses::relieved: improvements are always on the pipeline, but there’s only so much we can do...

So nothing better than counting on you, to let us know where we can improve!

Don’t forget: to make things easier, always paste here the links for the content you’d like to be fixed on Deezer. We’ll try our best and take care of the rest :thumbsup_tone2:

 

P:S: If you are an artist based in the UK, France and Germany  we have a great opportunity for debuting artists of all genres  to reach new listeners and build fans!! Check this article 👈🏼

 

1606 replies

A
Rank

Hi, 

I don’t have a profile and my song is on a profile which name is similar to mine : “ANIMATE”

 This song is mine.

 

Can you put it in a profile with ANIMATE name?

 

Thanks

A
Rank

Hello, I'm from Nigeria and my distributor is Distrokid.

My artist name is ProGee, i don’t have an artist profile, and my first release with deezer (Intentional - https://deezer.page.link/uF1ABEwQtCJ7oxKq9) has been placed on the wrong artist page with the same name as me. Is there's a way to separate my songs from this another artist?

And is there any way for me to manage my artist page/profile?

Thanks.

Yula
Rank
Userlevel 7
Badge +10

Hi our band Garage Sale account has tracks on it that belong to other bands.  Can you please assist and what do you need. 
Also we signed up to Deezer for Creators, and can see the tab “report a problem” but then cannot log into that new window with our Deezer for Creators login.  what are we doing wrong there? 
Cheers

Hey there @Nath Luke, I need the link of the artist page, and the links of the music you want to have removed, please :)

 

(She/her) add your pronouns to your signature!
A
Rank

Hello @Yula  , I'm from Nigeria and my distributor is Distrokid.

My artist name is ProGee, i don’t have an artist profile, and my first release with deezer (Intentional - https://deezer.page.link/uF1ABEwQtCJ7oxKq9) has been placed on the wrong artist page with the same name as me. Is there's a way to separate my songs from this another artist?

And is there any way for me to manage my artist page/profile?

Thanks.

Carlos Carmona
Rank
Userlevel 1

Hello  @Yula :slight_smile:

 

Carlos here from Strassberger knocking at your door again, hoping you are well. We are working with MOSKA and there are wrong content in his artist profile, his URL is this: https://www.deezer.com/en/artist/241611

 

Wrong content that should be remove:

https://www.deezer.com/en/album/7588553
https://www.deezer.com/en/album/57455132
https://www.deezer.com/en/album/6791522
https://www.deezer.com/en/album/5982562
https://www.deezer.com/en/album/97470842
https://www.deezer.com/en/album/8270498
https://www.deezer.com/en/album/15453952
https://www.deezer.com/en/album/7989340
https://www.deezer.com/en/album/189700502
https://www.deezer.com/en/album/182637522
https://www.deezer.com/en/album/9919062
https://www.deezer.com/en/album/15302553
https://www.deezer.com/en/album/10678208
https://www.deezer.com/en/album/159535802
https://www.deezer.com/en/album/11168932
https://www.deezer.com/en/album/159579402
https://www.deezer.com/en/album/156953982
https://www.deezer.com/en/album/14345304
https://www.deezer.com/en/album/13507449
https://www.deezer.com/en/album/159806022
https://www.deezer.com/en/album/14865535
https://www.deezer.com/en/album/163637412
https://www.deezer.com/en/album/177104402
https://www.deezer.com/en/album/159806172
https://www.deezer.com/en/album/161862072
https://www.deezer.com/en/album/207668132
https://www.deezer.com/en/album/160893662
https://www.deezer.com/en/album/159807252
https://www.deezer.com/en/album/161306412
https://www.deezer.com/en/album/161306042
https://www.deezer.com/en/album/277504192
https://www.deezer.com/en/album/159839072
https://www.deezer.com/en/album/159806882
https://www.deezer.com/en/album/206769762
https://www.deezer.com/en/album/12240680
https://www.deezer.com/en/album/161861892
https://www.deezer.com/en/album/160506682
https://www.deezer.com/en/album/169059402
https://www.deezer.com/en/album/259560172
https://www.deezer.com/en/album/103366792

 

As always, thank you for your support :rocket:

Best,

Carlos

A
Rank
Userlevel 1

@Yula 
Hello deezer I have been having trouble with all these songs that are on my official artist page can you get rid of all these songs cause none of them are mine except one of them which is called (stealing my heart) 

my artist name is called Black Mask 

 

none of this Is my music (please remove it off my page)

https://deezer.page.link/hyr8oJBKPKLvNemU7
https://deezer.page.link/fhdA2BvPzjghDj4XA

https://deezer.page.link/pSnvaa5VK3DtEiY86

https://deezer.page.link/fwWtZws67MjLcgtX8

https://deezer.page.link/dPuMnM7uYFxKdNQx9

https://deezer.page.link/JQmHJQAusiaFsMyk7

https://deezer.page.link/jYaMRjdfo3C1ML249

https://deezer.page.link/qT452UXJGSFXSGmWA

https://deezer.page.link/YTGYeBUNHWkXoo6r6

 

my actual music ( PLEASE DO NOT REMOVE THIS SONG OF MY PAGE!!!)

https://deezer.page.link/kzLYqjH8cHxJnotK7
 

M
Rank

Hi guys, my artist name is Merz, I don't have an account yet since my song, 12:16am is on another artist's profile

 

https://deezer.page.link/p7h6tMEH6RF8j9sw6

Thanks for your support🙏🙏🙏

Yula
Rank
Userlevel 7
Badge +10

Artists with same name grouped under same profile

Lemon: https://deezer.page.link/6EmyAUUCXV2mnvds8

Priyanka: https://deezer.page.link/iFizHBFMMaFRJkLc6

Hey there @katie o'brien, we need more information to separate the tracks linked to the artists. 

 

(She/her) add your pronouns to your signature!
Yula
Rank
Userlevel 7
Badge +10

Hi, 

I don’t have a profile and my song is on a profile which name is similar to mine : “ANIMATE”

 This song is mine.

 

Can you put it in a profile with ANIMATE name?

 

Thanks

Hey @Animate Band! 

Here is your new artist page: 

https://www.deezer.com/en/artist/161998312

(She/her) add your pronouns to your signature!
Yula
Rank
Userlevel 7
Badge +10

Hello @Adeyemi! Hope you are good :smile:

Here is your new artist page: 

https://www.deezer.com/en/artist/161998322

You can request access here: 

https://creators.deezer.com/user/login

(She/her) add your pronouns to your signature!
A
Rank

Hi, 

I don’t have a profile and my song is on a profile which name is similar to mine : “ANIMATE”

 This song is mine.

 

Can you put it in a profile with ANIMATE name?

 

Thanks

Hey @Animate Band! 

Here is your new artist page: 

https://www.deezer.com/en/artist/161998312

hey Yula I already fixed the problem in the webchat:

 

here’s my profile

 

https://www.deezer.com/en/artist/161626852

 

sorry!

Yula
Rank
Userlevel 7
Badge +10

Hey @Carlos Carmona, 

all cleared now! 

At your service, anytime :hugging:

(She/her) add your pronouns to your signature!
Yula
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Userlevel 7
Badge +10

Hey @Aight!
I have cleaned up your page, as requested :shower:

Have a good one x 

(She/her) add your pronouns to your signature!
A
Rank

hey @Yula 

 

I have fixed the problem with your people in the webchat

 

https://www.deezer.com/en/artist/161626852

 

this is my new profile

 

Sorry

Yula
Rank
Userlevel 7
Badge +10

Hello @Merz, here your new artist page: 

https://www.deezer.com/en/artist/161999742

You can request access to your page here, 

https://creators.deezer.com/user/login

 

(She/her) add your pronouns to your signature!
Yula
Rank
Userlevel 7
Badge +10

hey @Yula 

 

I have fixed the problem with your people in the webchat

 

https://www.deezer.com/en/artist/161626852

 

this is my new profile

 

Sorry

Sorry for the mistake. 

All good then, @Animate Band. 

Have a good one!

(She/her) add your pronouns to your signature!
A
Rank
Userlevel 1

Hey @Aight!
I have cleaned up your page, as requested :shower:

Have a good one x 

@Yula Thank u but idk what’s going on now it look like this now and the tracks r still there is it because u just did and it’s need some time to load properly Orr 

cause there are two account’s called black mask 

and mine is the one with the profile and there is a new one but it contains all the same track’s on the new profile but in my one it’s got the same track’s aswell but including my song in there 

 

G
Rank

Hi there my music is on somebody else’s profile. I can send the song URLs. My name is Galaxy and I am being posted on somebody else named Galaxy, profile. 
Song 1 : https://deezer.page.link/t7evVone7mJmxvx27

Song 2 : https://deezer.page.link/udm7hjkXANWndDHeA

Song 3 : https://deezer.page.link/qD7trMTr7nWVv2qU8

Song 4 : https://deezer.page.link/QACQkAnFfdrC2JCf8

 

I have photos Id like to use for my picture, please keep me up to date. 

G
Rank

Hi there @yula my problem has been solved. Thank you!

N
Rank

Ok, so I haven’t found a single service who gets this one right as of yet. =)

The artist Gene: https://deezer.page.link/uSxjKeUq7nMfKXsp9 has a bunch of other artists and albums under them that should not be there. The albums I know should be there are:

Libertine

Rising for Sunset

As Good As It Gets

Revelations

Drawn To The Deep End

Olympian

AFAIK, no other albums, singles, EPs etc. should be there.

Thanks!

/Stefan

Yula
Rank
Userlevel 7
Badge +10

Hey @Aight, you just need to give it some time to update? 
Do you still see the tracks on both? 

Please delete cache on your phone if you do and also double check on the website. 

(She/her) add your pronouns to your signature!
A
Rank
Userlevel 1

Hey @Yula 

i see two profiles named Black Mask the one with my profile picture contains my song and other peoples song where the other Account has the same songs that are on my account but it doesn’t have my song on it. I checked the website and nothing has changed lol 

 

Yula
Rank
Userlevel 7
Badge +10

Hey @Yula 

i see two profiles named Black Mask the one with my profile picture contains my song and other peoples song where the other Account has the same songs that are on my account but it doesn’t have my song on it. I checked the website and nothing has changed lol 

 

I just checked and it’s all good now, @Aight

 

(She/her) add your pronouns to your signature!
A
Rank
Userlevel 1

@Yula 

yes I just check thank you so much!!!! 
 

 

T
Rank

Hello!

Unfortunately, again the wrong artist was assigned to one of our songs.

Song: https://www.deezer.com/track/1663950752
Correct artists:

https://www.deezer.com/pl/artist/130778152

https://www.deezer.com/pl/artist/144836582

Manager in LZR Records

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