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▶ REPORT HERE: Artist/albums/songs with wrong profile/page

▶ REPORT HERE: Artist/albums/songs with wrong profile/page
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1834 replies

  • Tiny Dancer
  • 3 replies
  • February 9, 2022

Thank you very much Jaime. The album is now on the profile you've made for me. Unfortunately I'm unable to claim my profile because the album still has a different name under it. Despite being on my profile


Jaime.Deezer
Community Manager
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  • Author
  • Community Manager
  • 5104 replies
  • February 9, 2022

Hey @Mutini please check the image below.
You have to choose the second option “when in rome” as we created the artist name in lower case as you requested.
Let us know if that works.
Thanks :)
 

 


  • Tiny Dancer
  • 3 replies
  • February 9, 2022

It worked Jamie. Thank you so much. A request has been sent :)


  • Tiny Dancer
  • 1 reply
  • February 10, 2022

All my songs got put under a different artist page so I can’t even claim my account this is one of my songs 

 

also my name should be Capitalized “ELEGANTE”

 

Media not available

 


  • Tiny Dancer
  • 3 replies
  • February 11, 2022

Hello again

This track: https://www.deezer.com/us/album/290355312 should belong to a different artist profile, it should be part of this artist profile: https://www.deezer.com/us/artist/158685632 - hope you can help, thanks.


  • Tiny Dancer
  • 1 reply
  • February 11, 2022

Hello, 

I just uploaded an album called “En 1” with the artist name “Ta Soeur”. It is my first release, so a new account should have been created. But “Ta Soeur” name is already taken and the album has been associated to the existing account called “Ta Soeur”.

Could you please separate my album from the existing account and create a whole separate account ? Thanks ! 

 

My album that should be moved to a whole separate account:  https://deezer.page.link/oVYANjwdBYjh9E75A


  • Tiny Dancer
  • 3 replies
  • February 15, 2022
Rudi wrote:

 

If you’re an artist, podcaster or simply call yourself a creator, or even if you’re just an avid fan, and have spotted something unusual or inaccurate within our catalogue, this is the place to reach out.

With our dedicated metadata teams, we always aim to deliver you the most precise content in the streaming industry, but let’s be honest: we’ve got a massive catalogue! :sunglasses::relieved: improvements are always on the pipeline, but there’s only so much we can do...

So nothing better than counting on you, to let us know where we can improve!

Don’t forget: to make things easier, always paste here the links for the content you’d like to be fixed on Deezer. We’ll try our best and take care of the rest :thumbsup_tone2:

 

 

The Angels of Light Profile is incorrect. Over half the discography is wrong. The circled albums are correct.

 

 


Yula
Moderator
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  • Moderator
  • 3225 replies
  • February 16, 2022

Hello @ELEGANTE! Can you please send me the links of all your tracks? 

And I’ll create a new page for you. 


Yula
Moderator
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  • Moderator
  • 3225 replies
  • February 16, 2022
chuck1976 wrote:

Hello again

This track: https://www.deezer.com/us/album/290355312 should belong to a different artist profile, it should be part of this artist profile: https://www.deezer.com/us/artist/158685632 - hope you can help, thanks.

Thanks for reporting this @chuck1976! I have moved the release. :wink:


Yula
Moderator
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  • Moderator
  • 3225 replies
  • February 16, 2022
Ta Soeur wrote:

Hello, 

I just uploaded an album called “En 1” with the artist name “Ta Soeur”. It is my first release, so a new account should have been created. But “Ta Soeur” name is already taken and the album has been associated to the existing account called “Ta Soeur”.

Could you please separate my album from the existing account and create a whole separate account ? Thanks ! 

 

My album that should be moved to a whole separate account:  https://deezer.page.link/oVYANjwdBYjh9E75A

Hello there! here is your new artist page https://www.deezer.com/en/artist/160833412

@Ta Soeur 


Yula
Moderator
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  • Moderator
  • 3225 replies
  • February 16, 2022

Thank you @WaliBoi! I have created another page for the New Age music :laughing:


  • Tiny Dancer
  • 1 reply
  • February 16, 2022

Hi, 

 

The albumBach (Gold Classics) is marked as Explicit, which is odd for instrumental organ music. 

Album number is: 14720034

 

 

 


Yula
Moderator
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  • Moderator
  • 3225 replies
  • February 16, 2022

Hey @Sander123! Sorry we are not sure what happened, but now it is fixed! 

Thanks for letting us know :hugging:


  • Tiny Dancer
  • 1 reply
  • February 18, 2022

Hello! I faced the same problem as many other artists: my artist’s name is identical to another artist, and my songs were added incorrectly. 
 

My songs under the name Venusia: 

https://deezer.page.link/q1KQm5DKwm4dF1tr9
https://deezer.page.link/jZ5af93s7FBjkzAK9

 

The incorrect artist profile for the purpose of this release:

 

https://deezer.page.link/gRhsbVwG3RgAUL68A

 

Could you please create a separate artist page for me with the name ‘Venusia’?

 

Thank you!


  • Tiny Dancer
  • 2 replies
  • February 18, 2022

Here three profiles that have two or more artists in them:


Jaime.Deezer
Community Manager
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  • Author
  • Community Manager
  • 5104 replies
  • February 18, 2022

Hi @Diana March we have created a new profile as requested, with your music in it.
You can find it here: https://www.deezer.com/en/artist/161130042
Now you can also claim your profile on Deezer for Creators: https://creators.deezer.com/user/login
If you have any further questions or requests please let us know :)


  • Runaway Baby
  • 6 replies
  • February 19, 2022

  • Tiny Dancer
  • 1 reply
  • February 20, 2022

Hello, my releases are on the wrong artist profile
 

 


Could you separate them and create a new profile for me? Thanks in advance


Yula
Moderator
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  • Moderator
  • 3225 replies
  • February 21, 2022

Hey @yscwave, here is your new artist page: 

https://www.deezer.com/fr/artist/161339082

You can now claim access here: https://creators.deezer.com/user/login


Yula
Moderator
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  • Moderator
  • 3225 replies
  • February 21, 2022

Hey @joseacanada! Thanks for reporting :slight_smile:

I have cleaned up the pages, if you see more mistakes please send me the links of the albums to move! 

Thanks 


  • Tiny Dancer
  • 1 reply
  • February 22, 2022

I uploaded my songs to deezer through distrokid and it was uploaded to someone else’s account. I need them removed from their account.

Here are the link to the songs:

https://deezer.page.link/uY1nJBQWZEKsxNke9

https://deezer.page.link/rzV84eTsDZvfnPBy9

 

Can a separate account under the artist name “QTN Beats” be made for me as well? I need an account.


Yula
Moderator
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  • Moderator
  • 3225 replies
  • February 22, 2022

Hello @QTN Beats! Here is your new artist page: 

https://www.deezer.com/en/artist/161428062

 

You can claim access here: https://creators.deezer.com/user/login


  • Tiny Dancer
  • 1 reply
  • February 23, 2022

Hi our band Garage Sale account has tracks on it that belong to other bands.  Can you please assist and what do you need. 
Also we signed up to Deezer for Creators, and can see the tab “report a problem” but then cannot log into that new window with our Deezer for Creators login.  what are we doing wrong there? 
Cheers


Artists with same name grouped under same profile

Lemon: https://deezer.page.link/6EmyAUUCXV2mnvds8

Priyanka: https://deezer.page.link/iFizHBFMMaFRJkLc6


  • Tiny Dancer
  • 2 replies
  • February 23, 2022
Yula wrote:

Hey @joseacanada! Thanks for reporting :slight_smile:

I have cleaned up the pages, if you see more mistakes please send me the links of the albums to move! 

Thanks 

Thanks a lot! Here are some albums still in those profiles that belong to a different artist from the ones I know:

I hope this helps!