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One Hit Wonder
Sep 21, 2022 4:38 PM UTC

Incorrect artist profile

Hi There,

My first release was listed under the wrong Artist Profile here on Deezer

The URL to the product : https://deezer.page.link/Tk958qG5LWmgpuAi6 
The INCORRECT artist profile : https://deezer.page.link/ZSgza2wyGboSZPKX6 
Song UPC : 5056495155218
Correct artist profile : Brand new one needs to be created
Affected artist name : Kat

This is all the information you should need to solve the issue. Thanks.

 

    9 replies

    Jaime.Deezer
    Community Manager
    Community Manager
    Sep 22, 2022 3:36 PM UTC

    Hey @Katmusicuk the problem has been fixed.
    You can find your new profile here: https://www.deezer.com/en/artist/184282577

    Roadie
    Sep 28, 2022 5:35 AM UTC

    Hello,

    I have 8 releases that are grouped with other artists named Spee. This was my first time distributing (Distrokid) so I don't have my own artist profile yet on Deezer. Also, the artist name Spee did not pop up when searched in Deezer for creators. 

    Album 1 URL & UPC: https://deezer.page.link/magEiW471iZ7gFcb8

    197210817488

     

    Album 2URL:https://deezer.page.link/2f3Mrpa4TdiTJj7G6

    197210805812

     

    Album 3 URL:https://deezer.page.link/cq8acDL8EwhbdMVs6

    197210798978

     

    Album 4 URL:https://deezer.page.link/zwn6FG22nxwWxyoE7

    197210797520

     

    Album 5 URL:https://deezer.page.link/S6mpkheLPvuYS4yY9

    197210795526

     

    Album 6 URL:https://deezer.page.link/9v5etsvWUQP71gLF8

    197210587497

     

    Album 7 URL:https://deezer.page.link/F4GYZV8inH3vdKNM7

    197210576170

     

    Album 8 URL:https://deezer.page.link/nGypB3V5QmbJ1m8g7

    197210570758

     

    Incorrect artist page: https://deezer.page.link/esSXYfPje6vvp9CQ8

     

    Correct artist name: Spee

    Let me know if there’s anything more you need to resolve this issue. Thanks

    Yula
    Deezer Staff
    Deezer Staff
    Sep 28, 2022 2:57 PM UTC

    Hello @Spee, 

    Here is your new artist page: 

    https://www.deezer.com/en/artist/184899247

    You can request access to it here: 

    https://creators.deezer.com/user/login

    (She/her) add your pronouns to your signature!
    Roadie
    Nov 16, 2022 10:43 PM UTC

    Hi I have the same problem, I released my first EP and Deezer put it on the wrong profile, I need to create totally new one and put my album there. How do I accomplish that?

    Yula
    Deezer Staff
    Deezer Staff
    Nov 17, 2022 11:21 AM UTC

    Hey @Lauriii please send me the deezer link of your album! I will take care of it :) 

    (She/her) add your pronouns to your signature!
    Roadie
    Mar 5, 2023 9:26 AM UTC

    Hello,

    I am having the same issue

    This is my album, but it was released under someone that is not me: https://deezer.page.link/yC5Frcex3eaikzei9

    I need a unique artist page under the name “COMPAKT” 

    Thank you

    Yula
    Deezer Staff
    Deezer Staff
    Mar 5, 2023 12:13 PM UTC

    Hello @Logan Logan, 

    here is your new artist page: 

    https://www.deezer.com/us/artist/204237597

    (She/her) add your pronouns to your signature!
    Roadie
    Mar 5, 2023 3:24 PM UTC

    Thank you, though it appears my album still shows up under the other artist’s name. Will this fix itself automatically? 

    Yula
    Deezer Staff
    Deezer Staff
    Mar 6, 2023 2:58 PM UTC

    yes @Logan Logan, just give it some time and it will update! 

    (She/her) add your pronouns to your signature!