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If you're an artist or partner who would like to have control over your Deezer profile (including bio, pic, social media links), please visit Deezer for Creators platform here 💿
And if it's your first time using it, all you have to do is click on the button 'request access' and follow the steps 🎵
For any questions, or if there are any issues please contact our team here 📢
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Sure
Hey
Thanks for reaching out and sorry for the long wait.
Please contact our customer care team here and they should be able to help you out 
Hi
Profile pic uploaded 
Dear
Could you please give me the email for the Customer Care team? Everywhere I look, the links that say “contact them here” just take me straight to the main Deezer webpage, but no actual contact links.
Thank you,
Altblankn
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Hey
Thanks for letting us know. The best now is for you to contact our customer care team here and they can help you sort that out 
Hey! I'm Alen and I registered my artist in backstage but I entered the UPC wrong. Now I can't sign up again cause of my email and I never received an email from you. I need access and I don't know what to do. I don't want to use a different email address. Thanks!
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Hey
The average response time from our backstage team is 3-4 weeks as they deal with a high volume of artists requests.
If after that period you have not hear from them yet, please contact our customer support team with all the relevant information regarding you application and they will be able check on the system.
Thanks for your patience
Hey Rudi,
I’ve claim my access to my artist page on backstage 10 days ago and i’m still waiting for it. Are you able to speed this up please ?
Thanks !
Maxime Lamotte
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Hey
Thanks for reaching out and sorry for the long wait.
Please contact our customer care team here and they should be able to help you out
Hi
Profile pic uploaded
Hi! I requested access for Deezer Backstage for my artist profile back in June/July, but I’ve yet to hear anything, so I’m just wondering how long it normally takes. I saw on another post a similar thing happened to somebody else and they were asked to try and resubmit, so I tried that but it won’t let me as I’ve “already requested access”.
Thank you!
Hi
Awaiting response from them.
Thanks
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Hi there
Thanks for getting in touch and for your patience.
So that we can deal with this privately for you, please reach out to our support team here and they intermediate the contact with our Backstage teams for your requests 
Hi,
I uploaded my music via DistroKid on September 3rd 2020. Scheduled release for October 2nd 2020. Pre orders from 12th September 2020. I do not see my profile created yet.
DK UPC: 195595762294
Uploaded: September 3, 2020
Preorder: September 12, 2020
Release date: October 2, 2020
hi
applied for our label last year
won’t let us apply again
have contacted support and the backstage@deezer email a few times with no reply
is it impossible for you to help us get access?
thank you
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Hey
I've moved your comment above so that you can check how to obtain your own Backstage access.
In the meantime, you can post the profile pic you'd like to add here and I can arrange for that to be done for you 
Since my music has been on the platform, I have not seen my profile pic connected to my page. What steps will KEVON TYRRE need to take to get this rectified?
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Hey Tony
All done 
Hi there
Sorry to hear that. Could you please contact our support team here so that they can discuss a way forward?
Hi about a month ago I send an email telling that I am having some trouble claiming my artist profile but so far I did not get any reply and I still do not have access. Can you please clarify how long will it take until access is eventually granted?
here is the picture, thanks a lot
if the whole picture can't fit then you can reduce it, it's not a problem
Best regards
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Hey
Sorry about the delay. It could be that there's something missing so please follow Kevin's advice and get in touch with our support.
Hi there Tony 
Hello
Customer support: (03:13:50 PM) Veronica: we don´t have access to artist profiles, it needs to be manage by the artist or manager via Backstage access
(https://www.deezer.com/sr/artist/152958)
Best regards
I’VE BEEN WAITING SINCE JUNE.
Hello
Hi Deezer team,
I have the same problem as all the people above. I requested the access to https://www.deezer.com/us/artist/100733932 a month ago, I received an email telling me that I had to wait but nothing else. Can you please review that everything is OK?
Thanks
I wanted to put a photo on my artist card profile:
(https://www.deezer.com/sr/artist/152958)
Best regards
Hi
I just sent an email to the support team. Could You please support me and track this?
Best Regards
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Hi there
That's sad to hear. I do apologise on behalf of Deezer for the wait you've been experiencing.
Please get in touch with our support team here for further help 
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