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Deezer For Creators

Deezer For Creators

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Sure thing, buddy @Adán Angeles 

All we need to do is remove that accent? No problem, I've contacted a manager in the team to get that sorted. I'll get back in touch if we need anything from you.

In the meantime, stay tuned and best of luck with the music!

Hello @Rudi 
It's been almost a month since this happened and the correction has still not been made, will it be much longer?

@Jaime. yes, the Artist page I requested is te one you quote https://www.deezer.com/en/artist/115397

And I am the owner of the label and manager of all the artists. These are RAY CUZA & SEPTETO SAZONANDO, LEO PIZARRO, LA SUCURSAL SA and PANTANITO.
Thanks for your help!

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@Afuerenyo Music are all these artists under the same label and you manage the label, or you just manage them?
Can you please confirm that the Artist page where you requested access and was approved is https://www.deezer.com/en/artist/115397
Thanks

Thanks @Jaime. So I probably signed in with one of my artists as artist PANTANITO and would like to delete this account in order to open a new one as manager and add all of my artists. (Or can you help me change the existing account?)
Thanks again!!

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Hi @Afuerenyo Music in the info above in this page you’ll find all the information to claim your artist’s pages.
If you have any further questions please let us know :)

Hello!
I’m the manager for several artists at AFUERENYO MUSIC and would like to claim my artist’s pages. One off them has already been approved: PANTANITO
How can I access my other artists: LEO PIZARRO, LaSucursal SA, RAY CUZA & SEPTETO SAZONANDO, DAVID JACOME
We’re distributing through ONErpm
Thanks for your help!

Miguel Ramón

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No problem @Paula Dima :relaxed:

You need to wait for them to reach back to you @Ahmed Hamdy Raouf but don't worry, it'll be sorted quickly once support gets involved.

Hey @DehbPAGE 

Please see above and reach out to our support, they can help you further :wink:

https://deezer.page.link/HUcZi3esJ54wWm3g9

I submitted a request for access to my artist account, but I haven't received a response

 

Hey there, Dima @Paula Dima 

That's very odd indeed, thanks for reaching out. I've moved your comment here.

As I've mentioned above, please contact our support team about this and they'll be able to guide you through your account and access to sort things out :thumbsup_tone2:

Thank you Rudi! 

Here @Ahmed Hamdy Raouf:

In the topic, you'll find different ways to contact our support, including chat, which is open every day :grin:

Done

And I haven't got anything yet

 

Please help me @Rudi 

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Hey there, Dima @Paula Dima 

That's very odd indeed, thanks for reaching out. I've moved your comment here.

As I've mentioned above, please contact our support team about this and they'll be able to guide you through your account and access to sort things out :thumbsup_tone2:

Hi there,

 

I had previously received access to my artist page, where I could add recommended playlists, or album.

However, that no longer happens all of the sudden. At my artist Editor I get the message: “This artist is not in your catalog”, though I am logging in with my credentials and can see all of my stats.

 

Please tell me, is this normal or can anything be done about this? I am looking forward to your reply.

I would love to have the option back to recommend m listeners my favorite/best work.

 

Looking forward to hearing from you

Freackxy

Dima Paula Alina

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Here @Ahmed Hamdy Raouf:

In the topic, you'll find different ways to contact our support, including chat, which is open every day :grin:

Hi there @Yeet2020 and @Ahmed Hamdy Raouf 

Please use the link above and contact our support team for further help, we can definitely sort things out for you :thumbsup_tone2:

@Rudi where is the link ?

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Hi there @Yeet2020 and @Ahmed Hamdy Raouf 

Please use the link above and contact our support team for further help, we can definitely sort things out for you :thumbsup_tone2:

If you're an artist or partner who would like to have control over your Deezer profile (including bio, pic, social media links), please visit our new Backstage platform here :dvd:

And if it's your first time using it, all you have to do is click on the button 'request access' and follow the steps :musical_note:

For any questions, or if there are any issues please contact our team here :mega:

Hello l had requested to have access to my Artist Account here and l sent the email 7 days ago and still nothing. My Friend got access to his 2 days later and l am stuck here waiting. Please help.

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Hey @Nouan 

That can't be right, please contact our support team here and they should sort that out for you:

 

Hello, it’s been forever since i have claimed my artist profile on Deezer Backstage, releases getting out and page looking very unprofessional. Sent miltiple emails to four different support emails, never got an answer, what do i have to do to get my profile?

Hey! My track was added to several playlists, ranked top in the "Top Australia", and I still can't access my page. I wrote several letters to different addresses, but still have not received any response. Open access please. Thanks!

“request has been send” it says now;))))))

at least...one further step.

THANK YOU so far….i will let you know about new info

cheers, chris

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The UPC might be wrong. Can you please try with the following UPC for that album: 884463366039
Let me know if that works
Thanks

and...YES I confirm, that i am part of the artists on these other two albums. But as far as I`m informed, the artist-account on deezer backstage was created by DEEZER, not by any Label. 

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@Christian Schöne can you please send me a screenshot of all details you are entering while competing the form in Backstage?
Also, can you confirm if these albums also belong to you?
 

 

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Hi @Matija123 check the info above in this page in order to can claim access to your artist page.:relaxed:

Hi,

My music is on the wrong page and I'm trying with distrokid fixer to change it for months but it's not I've tried to change my photo but it's not working either.What should i do?

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