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▶ REPORT HERE: Artist/albums/songs with wrong profile/page

▶ REPORT HERE: Artist/albums/songs with wrong profile/page
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1897 replies

Rudi
Alien SuperStar
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  • Alien SuperStar
  • 14342 replies
  • July 20, 2021

We need the links for their profiles @efsdvarney001 just to be precise :relaxed:

Hi @Zsolt Szénási thank you, I've passed it on, stay tuned (for your brand new artist profile on Deezer) and don't forget to sign up for our Deezer for Creators group (https://en.deezercommunity.com/groups):thumbsup_tone2:


Rudi wrote:

We need the links for their profiles @efsdvarney001 just to be precise :relaxed:

Hi @Zsolt Szénási thank you, I've passed it on, stay tuned (for your brand new artist profile on Deezer) and don't forget to sign up for our Deezer for Creators group (https://en.deezercommunity.com/groups)" src="https://d3odp2r1osuwn0.cloudfront.net/2021-07-20-c69bd355/dist/emojione/1f44d-1f3fc.png" width="18" />

 

Here’s the link to profile
https://deezer.page.link/HPCdDs1S1CQEupqA8

 


Hello. 

My new release https://deezer.page.link/gnckYSejve3qrQDGA is in a wrong profile. Could you create a separate profile with name “barros” for it? (all lowercased)


  • Runaway Baby
  • 1 reply
  • July 21, 2021

Hey I just released my first song via Distrokid : “Pacem”. My artist name is : Dalí. However, I’ve automatically  been linked to a wrong artist page called DALI (where there are many artist). I don’t understand why there is no artist page called Dalí and why I’ve been merged with another artist page. 

Please could you fixe the problem by creating my own artist page with the right name : “Dalí”. 

The link to MY song : 

Media not available

 

Here is the link of the wrong artist page : https://www.deezer.com/fr/artist/16237?deferredFl=1

 

Please create my own page with this name : Dalí

 

Thanks you


Rudi
Alien SuperStar
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  • Alien SuperStar
  • 14342 replies
  • July 21, 2021

Thank you, @efsdvarney001 we'll let our teams know :relaxed:

Hey @skanderrr28 @Lucas Barros all passed on, should be done super quickly :thumbsup_tone2:  sign up for our Deezer for Creators group for our future initiatives!

https://en.deezercommunity.com/groups


  • Tiny Dancer
  • 2 replies
  • July 22, 2021

Hi @Rudi, hope you are doing fine,

 

I’m Leo, one half of the duo Do/se.

Our debug single was mixed up with another artist page called "Dose", and because of that, we cant signup for an artist page on Deezer. Our distributor actually released as “Dose”, but since there are already other pages with this name, we changed to Do/se. If this modification is doable in your platform, it would be very much appreciated :)

 

Our song URI: 

Media not available

 

We are releasing our single Desapego today at 9pm (BRT) here in Brazil, and it would be amazing if we could share our deezer page linked to the right artist, with our photos and press content :)

 

You can contact us through dose.doseduo@gmail.com, or through our instagram page: https://www.instagram.com/doseduo/

 

Thank you,

Leo


Rudi
Alien SuperStar
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  • Alien SuperStar
  • 14342 replies
  • July 22, 2021

Hey Leo @Do/se 

Thanks for reaching out, obrigado!
We can certainly help, but we need the links for the released content you have on Deezer (the stuff on the wrong artist page). Our team can create a profile page for you and put all your releases there. Is that something you can do?


  • Tiny Dancer
  • 2 replies
  • July 22, 2021
Rudi wrote:

Hey Leo @Do/se 

Thanks for reaching out, obrigado!
We can certainly help, but we need the links for the released content you have on Deezer (the stuff on the wrong artist page). Our team can create a profile page for you and put all your releases there. Is that something you can do?

Hi Rudi, thank you for the quick response,

 

Here is the link for the wrong artist page: https://www.deezer.com/br/track/1429039522

 

Thank you!!


Rudi
Alien SuperStar
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  • Alien SuperStar
  • 14342 replies
  • July 22, 2021

Leo, thanks for coming back with more details @Do/se 

I've spoken to our teams and all we can do right now is to create another artist page and put your release there, for the time being (so that it isn't mixed with another artist). Because your distributor released as Dose, we need them to redeliver the content to us under the right name.

For now, the album is here: https://www.deezer.com/br/artist/140094822 and I've asked the teams to try whatever they can do help.


Deezer i release my song in start of the year and discovered now

that my music is on other artists profile and i not have artist profile in deezer.

Answer me, why in others plataforms release doing perfect and in deezer not?

We are Mismatch band and you give our music to a DJ call Mismatch. Who resolve it?

my music is it

https://deezer.page.link/nDYiqUd2kXYY43MH7

and the wrong artist is it

https://www.deezer.com/us/artist/1118628

 

Resolv them please


Hi, this album https://deezer.page.link/59iaqgsC9s1vkhpE6 was released by our band called Bonzo, which is different from the band under which is listed now, called bonzo. Could you please separate the artists? Also, how do I claim the artist profile after it has been separated from the other band? BTW, I just sent a report that the album was not recorded by that artist, meaning the artist under which it is listed now. Thanks in advance!


  • Tiny Dancer
  • 1 reply
  • July 24, 2021

Hello,

I registered my artist profile, which is Beat Therapy - https://www.deezer.com/us/artist/492668 and I have 14 songs/eps from another artist with the same name on my page.

Can someone please do something to separate our two accounts, or tell me what I should do?

My releases are:  

  1. Save Me (Original Mix)
  2. Our Love (Original Mix)
  3. Boom
  4. Boom (Original Mix)

The releases that should be taken down from my artist profile are the songs circled in red:

 

Thank you for any help given,
 

Michael Owens


Rudi
Alien SuperStar
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  • Alien SuperStar
  • 14342 replies
  • July 24, 2021

Hey @renan.pantojavilas 

The songs are sent by your distributors and automatically added to the catalogue - we don't manually assign them, so rest assured this was an automated mistake! I've passed it on, it should be sorted soon!

Hi @Héctor Montes @mikeo2190 

I've forwarded your feedback, hopefully it'll done in a few days :relaxed:


 


  • Tiny Dancer
  • 1 reply
  • July 26, 2021

Hi The Deezer’s Team

I’ve released 3 singles with the distributor DistroKid and all one of them are on the wrong artist’s profile. The songs are : 

https://deezer.page.link/9M3Q7LDLKkzDKU5GA

https://deezer.page.link/SjNKCMZyKXPWPZMA9

https://deezer.page.link/LwNoCdPeMopJSAfv8

I’ve tried to fix the problem with DistroKid but nothing has been done so here I am.

I don’t have any artist’s profil because all of my song have been released on this Shifty’s profil :https://www.deezer.com/fr/artist/6677

I would like to have my own artist’s profile with the name “Shifty “ where my song can be released,  because right now it’s quite confusing for the listeners.

 

Thank you very much ! 


  • Tiny Dancer
  • 1 reply
  • July 28, 2021

There is an artist, “Shades of Green”, that has just uploaded several singles, which can be found here: https://www.deezer.com/us/artist/82345222. On this page is an unrelated album, “Transitions”, uploaded in 2019 by an unrelated (but evidently similarly named) artist. The 2019 album and the 2021 singles should be listed under different artists. Thank you.


Rudi
Alien SuperStar
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  • Alien SuperStar
  • 14342 replies
  • July 28, 2021

Thank you @TK9B @Shifty 

I've passed your comments on so that we make the required amendments :relaxed:


 

 

This album/song belongs to artist 489.

 

Album: 230980812

Track: 1375888802


Two songs by the Artist Biosphere are on the wrong “Biosphere”.

 

 

wrong artist: artist/14309003

track/11924725

track/7636521

correct artist: artist/8291


Rudi
Alien SuperStar
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  • Alien SuperStar
  • 14342 replies
  • July 31, 2021

Hi there @woobilicious @Alejandro Matheus 

Thanks for letting us know :relaxed:


Jason Rodriguez
Creator

Hi Team,

I recently got my artist profile approved but I can see that my artist name has been used by others with a similar or the same name - My artist profile.

I’ve only got two songs right now which are Take One Take Five and Hush.

 

Could I get all the other songs that aren’t mine removed from there please?

All these songs linked below need to be removed from my profile:

https://www.deezer.com/en/album/111524542

https://www.deezer.com/en/album/246408692

https://www.deezer.com/en/album/236279992

https://www.deezer.com/en/album/236661012

https://www.deezer.com/en/album/164179822

https://www.deezer.com/en/album/125328672

https://www.deezer.com/en/album/123962742

https://www.deezer.com/en/album/105226042

https://www.deezer.com/en/album/101445712

https://www.deezer.com/en/album/92766912

https://www.deezer.com/en/album/133121862

https://www.deezer.com/en/album/225338082

https://www.deezer.com/en/album/228206312

 

Thanks in advance!

PS: I wanted to add that I’ve tried getting this fixed through DistroKid before claiming my artist profile but that wasn’t successful.


Hello, 


This albums (244628412, 243388602, 239541742) belongs to artist 113353072. Don’t need to change the other songs attached to 489 (they all alright)

https://www.deezer.com/en/album/244628412
https://www.deezer.com/en/album/243388602
https://www.deezer.com/en/album/239541742


Rudi
Alien SuperStar
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  • Alien SuperStar
  • 14342 replies
  • August 3, 2021

Hi there @Alejandro Matheus @Jason Rodriguez 

All forwarded on, thanks a lot for letting us know!

@Jason Rodriguez please apply to join our community group Deezer for Creators :relaxed:


Jason Rodriguez
Creator

Hi @Rudi 

Thanks for taking the time to forward that on!

I’ve now applied to the community group :)


Rudi
Alien SuperStar
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  • Alien SuperStar
  • 14342 replies
  • August 4, 2021

You've got your Creator badge now too @Jason Rodriguez :smiley:


Element Zero
Creator

Hello there,

our band is Element Zero (https://www.deezer.com/us/artist/8565024)  and we recently uploaded through our distributor DistroKid our new singles “The Chains” and “Outcast”.

We’ve just claimed our account so we can configure it (bios, photo profile etc.) and it seems that inside our profile there are some mentions from different type of music that we are not the owners  and we’d like you to remove them.

 

Thanks in advance,

Element Zero.