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Updating Albums

  • September 14, 2022
  • 6 replies
  • 46 views

Hello. I recently listened to a few songs from my list of favorite songs. Then I looked at my listening history and saw that the heart icon next to a song was blank. I visited the album and artist page to understand why this is the case, and again faced the same situation. But when I looked at my favorite songs list, there was no such problem. Even in the "My Albums" section, the relevant album appears. 

my favourite songs
my listening history

 

updated album

my albums

Then I realized that the album has been updated. Normally I remember there was only one song on this album. One more song has been added to the album (Extended Mix).

I looked at another Deezer account to see if I'm the only one with this problem (there too this song was among my favorite songs). 

Is there anything that can be done in this situation? I think other people have had this problem as well. Maybe only I noticed it. 😛 

This is a sad thing. Will we encounter such a problem when any album is re-edited? Thanks.

6 replies

Yula
Moderator
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  • Moderator
  • 3225 replies
  • September 15, 2022

Hey there @Eren Kayacik

Could you send me the link of the album so I can investigate please? 

 


  • Author
  • Runaway Baby
  • 7 replies
  • September 15, 2022
Yula wrote:

Hey there @Eren Kayacik

Could you send me the link of the album so I can investigate please? 

 

Media not available

 


  • Author
  • Runaway Baby
  • 7 replies
  • September 15, 2022
Yula wrote:

Hey there @Eren Kayacik

Could you send me the link of the album so I can investigate please? 

 

When I try to send the link of the album, I get an error. 

HM Album

340977877. 

It’s album number. Thanks. 🙂


  • Author
  • Runaway Baby
  • 7 replies
  • September 15, 2022

Oh, I’m sorry. I just encountered the "something went wrong" error while trying to reply to you. I noticed that when I refreshed the page I sent more than one. And I can't delete other answers. 😕


Jaime.Deezer
Community Manager
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  • Community Manager
  • 5182 replies
  • September 16, 2022

Hi @Eren Kayacik I am not sure that might be the case, but I am waiting for an official response from our music team. 
In the meantime please add the album/songs to your favourites.
Thanks :)

 


  • Author
  • Runaway Baby
  • 7 replies
  • September 16, 2022
Jaime. wrote:

Hi @Eren Kayacik I am not sure that might be the case, but I am waiting for an official response from our music team. 
In the meantime please add the album/songs to your favourites.
Thanks :)

 

Thanks. 🙂 Of course I will. But the date I add the song will change. This is what makes me sad. 🙁 Maybe it will be added to my list as a new song… I look forward to the response from your music team. 


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