Duo subscriber disappointed by instability and poor experience since 3 weeks

My WiiM Pro and Sonos have something similar. It works, but it’s not easy to use. On WiiM, the interface is quite ugly, and when I select “Flow,” it only works for a couple of songs, then stops. Before, the interface was ugly but it worked… now that’s no longer the case.

I have similar issues with Sonos, although the interface is a bit better. I chose Deezer because it’s a bit more ethical, but I’ll probably go back to Spotify.

Also, over the last two weeks, I’ve had another issue with Android Auto: sometimes the Deezer application lags, and when I restart it, the sound becomes distorted, like my phone is in a glass of water. My solution is to uninstall and reinstall the app, and then it works fine again. (I also tried clearing the cache, but it had no effect on my Samsung Galaxy S25+.)

For me, Deezer has become unusable in many situations and quite unstable. I currently have a Duo subscription, but I’ll give it one more month before making a final decision on whether to stay or switch to another competitor. There have been too many issues over the past two weeks, and the support feels generic and AI-driven. Please make an effort.