As I said Deezer on my phone jumps from a song to another while the phone is in my pocket in the middle of the song. It doesn't let finish it. It's weeks since it happening.
Answered
When my phone is in a poket and I'm walking Deezer jumps from a song to the next during the song, dom't letting end it.
Best answer by FriskyProdigy
Hello
You’ve provided us with limited information with regards to the phone, android version and Deezer version you have installed on your phone; thus I’ll assume the following:
- You’re running the latest Stable Version of Deezer
- You’re running the latest version of Android
- You have stable internet connection (Wi-Fi and/or Mobile)
- You’re aware of how congestion on a network can impact some internet activity and connectivity
- You have tried clearing cache of Deezer app, also have rebooted your phone.
If the above are all true and you still are experiencing the problem you mention, you can go to your Phone’s settings:
Settings > Display > Accidental Touch Protection (ON)
Settings > Display > Touch Sensitivity (OFF)
Ideally, the above troubleshooting steps should resolve most if not all issues related to your case, if not you can write to Deezer Support
+13- Deezer Legend
- 4799 replies
Hi
Maybe link below can help you
https://support.deezer.com/hc/en-gb/articles/115004368825-Problems-With-Playing-Music-On-Mobile
💜🎧 | My neighbors listen to GOOD MUSIC whether they like it or not | 🎶💜
1 person likes this
+6- Deezer Legend
- 243 replies
- Answer
Hello
You’ve provided us with limited information with regards to the phone, android version and Deezer version you have installed on your phone; thus I’ll assume the following:
- You’re running the latest Stable Version of Deezer
- You’re running the latest version of Android
- You have stable internet connection (Wi-Fi and/or Mobile)
- You’re aware of how congestion on a network can impact some internet activity and connectivity
- You have tried clearing cache of Deezer app, also have rebooted your phone.
If the above are all true and you still are experiencing the problem you mention, you can go to your Phone’s settings:
Settings > Display > Accidental Touch Protection (ON)
Settings > Display > Touch Sensitivity (OFF)
Ideally, the above troubleshooting steps should resolve most if not all issues related to your case, if not you can write to Deezer Support
Luca Stra wrote:
As I said Deezer on my phone jumps from a song to another while the phone is in my pocket in the middle of the song. It doesn't let finish it. It's weeks since it happening.
Some music apps Nameswhisper allow you to control playback from the lock screen or notification bar. Lock your phone while walking and use the lock screen controls to avoid unintentional inputs.
1 person likes this
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