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Question

universal link doesn't work

  • January 8, 2026
  • 7 replies
  • 33 views
F
One Hit Wonder

I'm new to Deezer, and I'm having trouble with the universal links. I've tried it with several songs and doesn't work on any of them. Clicking the link opens up the page, but clicking on any of the streaming services results in it saying that the song couldn't be located on that platform. I've tried with a variety of songs across genres and popularity and the problem still persists. This is definitely a bug. I'm on android. I haven't yet tried it on desktop.

    7 replies

    Jaime.Deezer
    Community Manager
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    • Jaime.Deezer
    • Community Manager
    • January 9, 2026

    Hi ​@Figmentation thanks for reporting it.
    This is a known issue and our developers are investigating and working on a fix.
    Thanks for your patience and apologies for the inconvenience

    Jaime.Deezer
    Community Manager
    Forum|alt.badge.img+7
    • Jaime.Deezer
    • Community Manager
    • January 13, 2026

    HI ​@Figmentation the problem has been fixed now and universal links are working again.
    Thanks :) 

    F
    One Hit Wonder
    • Figmentation
    • Author
    • One Hit Wonder
    • January 13, 2026

    HI ​@Figmentation the problem has been fixed now and universal links are working again.
    Thanks :) 

    They worked for a bit yesterday but seem to be broken again today

    Jaime.Deezer
    Community Manager
    Forum|alt.badge.img+7
    • Jaime.Deezer
    • Community Manager
    • January 14, 2026

    Hi ​@Figmentation could you please update your Deezer app to the latest version and try again?
    Please let me know.
    Thanks :) 

    F
    One Hit Wonder
    • Figmentation
    • Author
    • One Hit Wonder
    • January 14, 2026

    ​@Jaime.Deezer my app is fully updated. It still doesn't work. A link that had been working is also now not working.

    S
    Roadie
    • Steve4534
    • Roadie
    • January 14, 2026

    I'm new to Deezer, and I'm having trouble with the universal links. I've tried it with several songs and doesn't work on any of them. Clicking the link opens up the page, but clicking on any of the streaming services results in it saying that the song couldn't be located on that platform. I've tried with a variety of songs across genres and popularity and the problem still persists troca nick ff. This is definitely a bug. I'm on android. I haven't yet tried it on desktop.

    Universal links often fail to work due to incorrect configuration rather than a platform bug. Common causes include an improperly set up Apple App Site Association (AASA) file, missing or incorrect entitlements in the app, or using a link that has already been opened in the browser (which can cause iOS to remember the web preference).

    S
    Roadie

    I'm having this issue too. I sent two song links yesterday. Three separate people tried to open them, all of them saw the same behavior. The link opens a page with the correct song displayed, but clicking the buttons for any of the other three platforms does nothing. Everyone (including me) was using android and chrome. 

     

    https://www.deezer.com/en/track/770758752?host=6746674183&utm_campaign=clipboard-generic&utm_source=user_sharing&utm_content=track-770758752&deferredFl=1&universal_link=1

     

    https://link.deezer.com/s/329PNcTc3WAXFmFAcVm1m

    Deezer app version 9.0.4.2
    deezer.android.app

    TERMS OF USE DEEZER COMMUNITY SITEAccessibility statement