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Tiddybrook82
Guitar Hero
Guitar Hero
Jul 15, 2022 2:38 PM UTC
Answered

Unable to Login Android App

I had a problem with my Flow, it kept saying selected content not loading. So I tried uninstalling and reinstalling the app.

Trouble is it now won't let me log back in using any of the methods available.

Google button, failed. Passwordless button, failed. I reset my password and tried logging in using email and password, failed.

I went back and cleared all data and cache and reinstalled again. Still not able to login through the app. Strange thing is I can login through a web browser using email and password.

I note others seem to be reporting the same issue so maybe it's a wider problem.

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Answer
Jul 15, 2022 3:28 PM UTC

Hey @Tiddybrook82 

At this time the issue is mainly on mobile IOS/Android.

User having error message saying “you are not connected to internet”.

User have been unlogged and not able to log-in.

Website is working better but some pages may not respond correctly sometimes. Deezer is still investigating and trying to fix it.

4 replies

Answer
Jul 15, 2022 3:28 PM UTC

Hey @Tiddybrook82 

At this time the issue is mainly on mobile IOS/Android.

User having error message saying “you are not connected to internet”.

User have been unlogged and not able to log-in.

Website is working better but some pages may not respond correctly sometimes. Deezer is still investigating and trying to fix it.

Roadie
Jul 15, 2022 4:31 PM UTC

I was becoming creasy until i found this post,

well hope it will be repare soon, my wife is creasy without her deezer 

Tiddybrook82
Guitar Hero
Guitar Hero
Jul 15, 2022 4:34 PM UTC

Seems to be resolved now. I've just managed to login on the App using the Google login button 👍

Roadie
Jul 15, 2022 4:43 PM UTC

I confirm also with another login email than google