Hi! The downloaded tracks started failing to play one by one. Followed the steps l found on the forum and reinstalled the app. This did not change a thing. Now tracks are failing to play even in the online mode, l mean l cant play the tracks at all. Any suggestions?
Do you get any error message?
Hi! The downloaded tracks started failing to play one by one. Followed the steps l found on the forum and reinstalled the app. This did not change a thing. Now tracks are failing to play even in the online mode, l mean l cant play the tracks at all. Any suggestions?
I have same problem, track stops playing on android 9. No error, application simple disapper when i click on pause/play
Hey there
Sorry that's happening. Could you try the following steps, exactly in this order, to see if it helps with your issue?
- make sure you're connected to a wifi network
- uninstall Deezer
- clean your phone's cache
- remove the SD card (if applicable)
- turn off your phone
- reinstall Deezer
- open Deezer and download at least one album or playlist
- reinsert the SD card (if applicable)
Let us know how it goes, please
I’ve tried all of those suggestions and still having problems. Music stops without any warning. Even tried switching to offline mode but same result.
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