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requires API auth

  • September 1, 2022
  • 3 replies
  • 79 views
F
One Hit Wonder

I have Android version 10 and I haven't been able to use my Deezer account for month. I'm still paying monthly for something I can't use. Any suggestions?

Best answer by Yula

Hey there @Firecracker98, 

How come are you not able to use your account? 

From which device? 

Do you receive an error message? 

I would also suggest to contact our Costumer Care here! 

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3 replies

Yula
Deezer Staff
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  • Yula
  • Deezer Staff
  • Answer
  • September 5, 2022

Hey there @Firecracker98, 

How come are you not able to use your account? 

From which device? 

Do you receive an error message? 

I would also suggest to contact our Costumer Care here! 

(She/her) add your pronouns to your signature!
K
Roadie

Can't play any music, also cant log out to log back in. Saying it requires api auth.

 

Not showing any of my playlists and can't search any music. Paying for deezer premium 

Jaime.Deezer
Community Manager
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  • Jaime.Deezer
  • Community Manager
  • September 8, 2022

@Kayleigh Macey @Firecracker98 could you please provide a screenshot with the error message in order to check with our devs?
Thanks 

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