Skip to main content
One Hit Wonder
Firecracker98
One Hit Wonder
September 1, 2022
Answered

requires API auth

  • September 1, 2022
  • 3 replies
  • 95 views

I have Android version 10 and I haven't been able to use my Deezer account for month. I'm still paying monthly for something I can't use. Any suggestions?

This topic has been closed for comments - the content may no longer be relevant or up-to-date, so please search for keywords so that you can find a newer post or look below for a direct link
Best answer by Yula

Hey there @Firecracker98, 

How come are you not able to use your account? 

From which device? 

Do you receive an error message? 

I would also suggest to contact our Costumer Care here! 

3 replies

Yula
Deezer Staff
YulaAnswer
Deezer Staff
September 5, 2022

Hey there @Firecracker98, 

How come are you not able to use your account? 

From which device? 

Do you receive an error message? 

I would also suggest to contact our Costumer Care here! 

(She/her) add your pronouns to your signature!
Roadie
Kayleigh Macey
Roadie
September 8, 2022

Can't play any music, also cant log out to log back in. Saying it requires api auth.

 

Not showing any of my playlists and can't search any music. Paying for deezer premium 

Jaime.Deezer
Community Manager
Jaime.Deezer
Community Manager
September 8, 2022

@Kayleigh Macey @Firecracker98 could you please provide a screenshot with the error message in order to check with our devs?
Thanks 

TERMS OF USE DEEZER COMMUNITY SITEAccessibility statement