Skip to main content

problem after loading android 15


music stops to one or two pieces, after i loaded android 15.

This is annoying.

6 replies

GropplerZorn
Deezer Legend
Forum|alt.badge.img+17
  • Deezer Legend
  • 1036 replies
  • March 20, 2025

confused tv land GIF by YoungerTV


  • Author
  • Runaway Baby
  • 1 reply
  • March 21, 2025
I play deezer on my Asus Zenphone. I just updated to Android 15. After the update, deezer plays 1-2 songs from the playlist at a time. Deezer doesn't turn off, but the playback stops. Quite an annoying feature.

Jaime.Deezer
Community Manager
Forum|alt.badge.img+7
  • Community Manager
  • 5190 replies
  • March 23, 2025

Hello ​@Johanna I I am sorry to hear that.
Could you please update to the latest Deezer app version 8.0.34.5 and let me know if the problem persists?.
Thanks


  • Tiny Dancer
  • 8 replies
  • March 29, 2025

Exactly the same happening to me. Support tells me to uninstall Deezer, reboot my phone, then reinstall it. It works YAY! EXCEPT THAT it just lasts 1 or 2 days, then it goes back to the same behavior. Just can’t take it anymore.

I am also using Asus Zenfone, and I think it started happening with Android 15.


Alfredo.Deezer
Community Manager
Forum|alt.badge.img+6
pedro peron wrote:

Exactly the same happening to me. Support tells me to uninstall Deezer, reboot my phone, then reinstall it. It works YAY! EXCEPT THAT it just lasts 1 or 2 days, then it goes back to the same behavior. Just can’t take it anymore.

I am also using Asus Zenfone, and I think it started happening with Android 15.

Johanna I wrote:

music stops to one or two pieces, after i loaded android 15.

This is annoying.

Hi ​@Johanna I ​@pedro peron 

Have you tried to clear the smart cache of your Deezer app in your settings?

I would also suggest you to increase the smart cache bar to the max to see if that helps 👍

 


  • Tiny Dancer
  • 8 replies
  • March 31, 2025
Alfredo.Deezer wrote:
pedro peron wrote:

Exactly the same happening to me. Support tells me to uninstall Deezer, reboot my phone, then reinstall it. It works YAY! EXCEPT THAT it just lasts 1 or 2 days, then it goes back to the same behavior. Just can’t take it anymore.

I am also using Asus Zenfone, and I think it started happening with Android 15.

Johanna I wrote:

music stops to one or two pieces, after i loaded android 15.

This is annoying.

Hi ​@Johanna I ​@pedro peron 

Have you tried to clear the smart cache of your Deezer app in your settings?

I would also suggest you to increase the smart cache bar to the max to see if that helps 👍

 

Hello Alfredo, I did try erasing all data, it didn't work. My current smart cache is set to 10GB (enough to cache 5 HD full-length movies, or 50 music albums). I tried increasing it to 30: no effect on the bug.

As I said, so far the only thing that has worked was uninstalling, rebooting and reinstalling, but again, it only worked for 1 whole day. Then it went back to the buggy behavior.


Reply