van de ene dag op de andere kan ik niet meer in de app op mijn mobiele telefoon: “niet mogelijk om pagina te laden”. Op de pc lukt het wel. Hoe kan ik dit oplossen zonder al mijn gedownloade muziek te verliezen? En als ik de app van mijn telefoon verwijder, heb ik de muziek dan nog wel op de pc?
Answered
niet mogelijk om pagina te laden
Best answer by Yula
Hello
Are you sure you are using our official app?
Can you please reinstall the app here:
Android: https://play.google.com/store/apps/details?id=deezer.android.app
If the problem continues, please let me know.
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+10Hello
Are you sure you are using our official app?
Can you please reinstall the app here:
Android: https://play.google.com/store/apps/details?id=deezer.android.app
If the problem continues, please let me know.
I am an official premium member and use this official app for years.
If I reinstall as you say, will I maintain my music or is it lost?
William.Rijnbeek wrote:
I am an official premium member and use this official app for years.
If I reinstall as you say, will I maintain my music or is it lost?
I have the same problem. The music you have downloaded on your phone will be deleted from your phone. After re-installing the app you will have to download all your music again.
Your playlists and favorite songs are saved in your account, so you don't lose those.
I have re-installed the app and it seems to be working correct. So now I have a lot to download…
I hope this works for you too!
I have the same problem! And I loose a lot of downloads if I re install the deezer app. Please help me find another solution for this Deezer problem.
Obviously reinstalling is not the most ideal solution for the reason of loosing downloads. Please provide a better solution.
Ik heb hetzelfde probleem... Als ik de app opnieuw installeer op de telefoon, blijven afspeellijsten en favorieten behouden op pc of laptop???
Ik had vandaag net hetzelfde probleem (Samsung S10) en na even opzoeken bleek dat de app geen machtigingen meer had.
Machtiging tot opslag aangeduid (via instellingen, apps, dezer, machtigingen) en alles werkt weer prima zonder herinstallatie.
Groeten
Geert
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