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login android


I can't login on Android 12. I tried the beta version as well as the current version of the app. Login on a windows laptop, an Ubuntu device in a browser, all works fine. But not the app on my phone.

I have the Deezer family plan. What's going on?

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Best answer by Zayn-T 15 July 2022, 17:00

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Userlevel 6

It’ll probably be related to this @my username From Deezer Twitter: Breaking News 🚨 We're experiencing a global server issue at the moment. You may not be able to log in or access all your music content.Bear with us while our teams are investigating this issue. Apologies for the inconvenience.

Userlevel 2
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Same problem for me and not having Twitter I wasn't aware they had made an announcement. Guess we'll just have to sit tight until they figure out what's causing the problem and fix it.

Ok, in that case I just wait for the IT department to solve the issue.

I don't use Twitter either. Put a message online on deezer.com/community and anyone can see there's a problem with the servers...

Userlevel 7
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@Tiddybrook82 @my username  the service is up again and can be used but we are monitoring the situation.
Please do not hesitate to reach out if your should encounter recurring issues.
Thank you for your patience

Userlevel 2
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Yes its resolved now, I’ve been able to login again using the Google login button.