Hi,
I have version 7.0.0.97 and cannot play Deezer on my LG model WK7 speaker.
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Userlevel 7
+10
Hey
Does your LG Speaker have chromecast built-in?
Do you get an error message?
What does it say?
I have checked the specs and Chromecast is built in.
When requesting a song to be played the speaker says Deezer is going to play it but this is followed by silence...
Userlevel 7
+10
Hello
We are investigating this issue, can you please provide this information:
- Brand and Model of the device where you can't cast
- If possible screenshot of error message
- Was it working before? Did you notice that it stopped working after some update from OS, Deezer app or firmware of the device?
- Deezer version, OS version
- If it is Chromecast external device or Chromecast built-in
- In case it is built-in what version it is: V1,V2,V3? https://support.google.com/chromecast/answer/7124014?hl=en https://support.google.com/chromecastbuiltin/answer/6102923?hl=en
-
Can you try to cast from other devices like laptops, mobile phones, tablets,...
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