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Android

Do you need help with Deezer on you Android device? Ask your questions here!

  • 625 Topics
  • 3,016 Replies

625 Topics

A
Runaway Baby
Arjen A.Runaway Baby
asked in Android

Moblie app says no

App on my Phone suddenly  stopped working. App tells me: can't load pages - try again. Did that, get the same message  Phone is connected by WiFi, and provider. Tried to log out, that doesn't work either. Works fine on laptop.

1
Johnathan.Deezer
1 year ago
J
Tiny Dancer
Jerome.WilliamsTiny Dancer
asked in Android

all features on this app are extremely slow

Deezer used to be decent, but now it spends more time loading than actually playing music.When I use the search bar, the red circle just spins endlessly.When I click on a song, the song does not even play, I have to click on it multiple times and hope it works. Still, I have to wait a few minutes for the song to load.Even my offline music often requires me to connect to the internet to play, so what's the point of offline music?The app has just become overwhelmingly slow and all my music is on here so it's rather annoying. I also know it's not my Wi-Fi as all my other apps work done and load efficiently. It's just deezer and it has been like this. How do I fix?

1
Yula
Moderator
1 year ago
A
Runaway Baby
AadsoldaatRunaway Baby
asked in Android

deezer app werkt niet

Deezer werkt niet, moet worden verwijderd,  opnieuw worden gedownload bij iedere keer gebruiken.Ook stopt Deezer wanneer een andere app wordt gebruikt. Bijvoorbeeld flitsmeister.

1
Yula
Moderator
1 year ago
J
Runaway Baby
James RossRunaway Baby
asked in Android

stops after fast forwarding

When I'm listening via Bluetooth in the car, when I press fast forward, it stops playing altogether. Have to press play again on the phone, which I can't do cause I'm driving

1
Johnathan.Deezer
1 year ago
R
Tiny Dancer
RoarAshLyonsTiny Dancer
posted in Android

Deezer not working at all

Is anyone else having issues with their Deezer not working at all? It won't even load the home page. 

1
Yula
Moderator
1 year ago
S
Tiny Dancer
ShootingPixelsTiny Dancer
asked in Android

Google Assistant cant play playlists

Deezer says this for any playlist I’ve created, apart from hitting it with a hammer I’m all out of ideas. I’ve unlinked, rebooted, re-linked, deleted the playlist, made new ones, sworn at it. It simply refuses to find my playlists.

1
S
Tiny Dancer
1 year ago
D
Runaway Baby
Dj nodig turnhoutRunaway Baby
asked in Android

radiostations

I am new to Deezer where do I find the radio stations I don't see the icon anywhere

1
Yula
Moderator
1 year ago
B
Runaway Baby
babou241Runaway Baby
posted in Android

can not launch any music

On my phone, I can not launch my music or any music. It search and research. I deleted cache, reboot phone and app multiple time and still not working. Can you help please?   

1
Yula
Moderator
1 year ago
D
Runaway Baby
Devin HillRunaway Baby
asked in Android

help

I've paid my subscription but I'm sent directly to the free trial. Lost all my Playlists. How donI fix this?

1
Yula
Moderator
1 year ago
P
Tiny Dancer
penuwchmikeTiny Dancer
posted in Android

linked volume

My volume control is linked with my phone (i.e.when I press the volume on the speaker it changes the volume level on my phone) on my psyc speaker but not my Sony speaker. How do I unlink the volume on with my psyc speaker?

1
Yula
Moderator
1 year ago
B
Runaway Baby
BrianWRunaway Baby
asked in Android

fitbit versa3

Hi, I can't up load music to my versa3. I've replaced software checked internet setting etc but still get the same message as attachment. I've got a fault logged with Fitbit but checking if this is something you could help with. It was fine a couple of weeks ago. Kind Regards  

1
Yula
Moderator
1 year ago
R
Runaway Baby
RiccardoJRunaway Baby
asked in Android

No sound

Good day, I'm using a Samsung A72 and for some reason Deezer goes mute for a few seconds, sometimes minutes and then starts playing again. My songs doesn't stop, only the sound does. I've tried with my other music apps and it works fine. Just Deezer seems to have this problem. 

1
Yula
Moderator
1 year ago
S
Runaway Baby
shortnstonedRunaway Baby
asked in Android

SD card causing loading issues

Hi, I have a galaxy A10E and I'm having issues with songs not loading. I've been using the app for years and had this SD card for years as well. This problem came out of nowhere. If I have my data storage set to use my SD card, nothing will play. When I set it back to my phones internal memory, everything loads just fine. I know my SD card is good, how can I fix this? I have seen other people have the same issue but no one offered a solution that worked. 

1
R
Lover
1 year ago
J
Tiny Dancer
Jonathan SkeltonTiny Dancer
asked in Android

payment

I have thought my subscription was cancelled a few months ago but you keep taking 10.99 a month from my account, can you stop this ASAP Jonathan Skelton 

1
Zayn-T
Deezer Legend
1 year ago
H
Runaway Baby
HubbaBubbahRunaway Baby
posted in Android

any update on the bug that makes your playlists play in reverse?

I love the app but this bug is going to make me switch 

1
Yula
Moderator
1 year ago
D
Tiny Dancer
darwedTiny Dancer
asked in Android

Autre appareil connecté - Deezer en pause

BonjourJe pense sérieusement mettre fin a mon abonnement.J’ai encore ce probleme de multi connection qui met deezer en pause et je ne peux rien y faire.J’ecoute sur mon mobile. Mon PC est eteint.Je viens de changer mon mot de passe au cas ou qqln se connecterait avec mon compte mais ça ne change rien ! Comme quoi il y a bien un bug chez vous.Merci de corriger cela, ce n’est pas la première fois et c’est insupportable.Je paye pour cet abonnement, et ce soir je veux me poser avec des amis et ecouter tranquille quelque chose et je vais devoir mettre la radio ! Grrrrrrrrrr.Le pire c’est de pas avoir une solution rapide et etre obligé d’attendre une action de deezer, mais quand ???PFFFF

1
A
1 year ago
BLKKKSKKKNHEAD
Lover
BLKKKSKKKNHEADLover
asked in Android

Android Remote control feature

It's been pretty much a year now since we've been told that it's in the development stage for Android; so can we expect any updates on the feature soon? It's further on ios, so what's the hold up on Android?

1
Jaime.
Community Manager
1 year ago
L
Tiny Dancer
LanexTiny Dancer
asked in Android

deezer premium problems

I can't use my deezer premium from my mobile service yettel. I can't connect my old email which was connected to yettel before with new code from yettel. And also i can't make another account. What should i do?

1
Yula
Moderator
1 year ago
A
Tiny Dancer
alealeTiny Dancer
asked in Android

download

Where can i find on the phone the downloaded music? 

1
bluezzbastardzz
Deezer Legend
1 year ago
S
Tiny Dancer
Sindre SandvikTiny Dancer
posted in Android

Deezer (on Android) Stops Playing when screen is OFF

Disregard, found some settings to adjust to try and mitigate.For those that may have the same issue on Samsung:Disable the Music Widget (Settings → Lockscreen → Widgets)Also make sure that Deezer has unrestricted access to battery(Settings → Apps → Deezer → Battery → Unrestricted)I’ll update here if this alleviates the issue.

1
Jaime.
Community Manager
1 year ago
S
Runaway Baby
Stefan JovanovićRunaway Baby
posted in Android

Pitanje u vezi korišćenja vaše aplikacije

Dobar dan, već neko vreme koristim vašu aplikaciju putem pretplate(yettel), zanima me kako da kada uđem u vašu aplikaciju da mi ne izlazi lista pesama koju sam posledje slušao?

1
Noam Asulin
Deezer Legend
1 year ago
J
Runaway Baby
Jose BastosRunaway Baby
asked in Android

subscription

Please reactivate my subscription see subscription in Google play...thanks Jose Bastos Email: jlfbastos954@gmail.com 

1
Yula
Moderator
1 year ago
J
Runaway Baby
Jerzy KaczmarskiRunaway Baby
asked in Android

Przerywanie odtwarzania

Korzystam z aplikacji free Deezer za pomocą BluOs i odtwarzam na NAD T758. Jak odtwarzam muzykę to po około 15-30 sekund zmienia mi na inny utwór. Nie mam tego jak odtwarzam muzykę z Deezer bezpośrednio na telefonie czy komputerze z pominięciem BluOs i NADA. Dlaczego tak się dzieje? 

1
Noam Asulin
Deezer Legend
1 year ago
I
Runaway Baby
itay hadadRunaway Baby
asked in Android

deezer app crash randomly on samsusnf s21

Hello, deezer fix your app in android it crashes every 20 minutes on my phone. Only happens on this app..

1
Johnathan.Deezer
1 year ago
T
Runaway Baby
ThomasRehbeinRunaway Baby
asked in Android

Filter For Artist In Favorite Album

Hi All,since a couple of months I can’t search / filter about an artist in my list of favorite album. E.g. I have 30 bands and album in my list and just want to pick an album from “Metallica”, Deezer just shows me album titles incl. “Metallica” but not the band anymore. This was working great in the past but not anymore.I’m using Deezer Android app with Google Pixel 6Pro and latest Android and Deezer App version. Someone said it’s still ok with iOS but not sure.Any help on this one?Thanks,Thomas

1
Yula
Moderator
1 year ago
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