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Equalizer not working on Xiaomi 13T pro

  • 22 October 2023
  • 6 replies
  • 109 views
O
Rank

When listning to songs, every time I skip or change the song the EQ shuts off and I need to open it's menu to get it working

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6 replies

Nina Nebo
Rank
Userlevel 7
Badge +12

 

Hi @Omar Toma !

Maybe link below can help you

 

 

💜🎧🎶🎵🎼🎤👉 | https://www.deezer.com/en/playlist/12606449323
Jaime.
Rank
Userlevel 7
Badge +7

Let us know if that helps :)

O
Rank

Not working till now, every time I skip any song the EQ deactivate, and I need to open the menu in order to get it working

Jaime.
Rank
Userlevel 7
Badge +7

I have tested the equaliser + skip in both Android and iOS and could not reproduce the problem.
Could you please send us a video showing the problem in order to investigate?
Thanks for your help and apologies for the inconvenience

S
Rank
Userlevel 3

I’ve had the same issue all year. I got this reply from support in July:

Our developers are still working on fixing the equalizer function on Android. I will get back to you as soon as it is fixed.

So Deezer knows about the issue, and has decided the more pressing issue was to change the logo to a heart and give the app the Fortnite font and delete some features.

@Jaime.  can YOU send US a video of the equalizer working properly in Android after skipping to the next song? Make sure the video contains sound, so we can hear that the equalizer is actually working.

Leonídia.Deezer
Rank
Userlevel 7
Badge +5

Hi @Shock0318, thank you so much for your feedback, it’s very much appreciated.

Unfortunately our teams are already aware of this but the fix as not been released yet.

Apologies for the inconvenience that this is causing you.
 

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