Deezer player widget disappeared (android)?

I have the same issue with latest app version. 

Working on it @Dawid_m, thank you for reporting it 

After streaming to Chromecast, the widget disappeared as it always does. But now, it doesn't come back! I get only the flow and playlists widgets. 

How do I fix this?

Edit: Suddenly, it reappeared. 

Apologies for the experience @stepal so confusing!

Keep me posted, I'm also in touch with the devs about these things 

The same always happens with me as well. Any update about it? When it’s going to be fixed? Always I need to uninstall the app, download again, and download all the offline music content again. It’s bad going this way.

Hello @Marcos Tadeu, what model of smartphone are you using?

Hi, 

I ha e the exact same problem. Most annoying! It happened with my S9 and now the same with the S20 ultra with all the latest software installed. Today it happened again and this time I only had the 1x1 widgets to choose from. 10 minutes later the player widget was available again.

Hello, really sorry to hear this.

You are missing widget for sure 

It still works on my Samsung A40 smartphone. The widget and it’s Swedish haha :d

My battery is low, but perhaps I will be able to do a walk with that.

I like because it looks wonderful and music is always fine quality 320K. Perhaps, try to reinstall?

The widget, if you mean this widget, works just fine.

After streaming to Chromecast, the player widget disappers on my up to date Pixel 6. Same problem still present. I have to reinstall it. Each time. Last time the player widget wasn't available to install. Had to restart my phone. Still no fix after 2 years?

I'm having the same issue on my Pixel 6 with up to date. As soon as i cast, the player widget disapear. Help!

Reinstalled app... Restarted phone to no avail

Hi Deezer widget has just disappeared from my home screen after casting to Google home device for first time. I've been connecting via Bluetooth and using it fine since getting my phone a week ago. Using a Pixel 6. I can see previous issues reported here are quite old any help or advice please?

Tried uninstall/install and turning off and on again

I have the same issue on my Mi 9

And I’ve been experiencing it for 2+ years now (tried 4+ reinstalls)

After chromecasting to TV - the widget dissapears, reappears after phone restart
I usually manually re-add it to my homescreen after casting
I also have the “Start Flow” widget (1x1 button) - it doesn’t have issues after chromecasting

This is issue still persists 4 years after being reported. Can you please fix it?

Hello! Why do I have to replace a Deezer widget on my home screen in android 13 every time I start your app? It just refuses to refresh! Correct it ASAP!

Hi @Dmytro Grebinyk apologies for that UX. Indeed we have a couple of reports mentioning the issue on the widgets.

We also could replicate same on our side, so we already moved this to an incident.

I will send you an email that will be linked to that incident so as soon as there are news, you will get it on your email.

Any progress on this?  Pixel 7 Pro with the latest software, the widget disappears if I cast, and the notification in the pull-down drawer also tends to stop existing if I’ve been casting for an extended period.

Hi @squirrelchew, we appreciate your patience and understanding regarding the widget issue.
Unfortunately, we don't have any updates at the moment on when this problem will be resolved.
Our development team is actively working on it, but these issues can sometimes take time to address properly.
We apologize for any inconvenience this may be causing.

​@Leonídia.Deezer 

This is a lie. There is no way that this has been a problem for over 4 years if your development team is “actively working on it.” I have never had this disappearing widget issue with any other audio or video apps, and I cast with them all. 

Switched to deezer recently and got the same problem on my Samsung A52s. That's a shame that the bug so critical persists for 6 years...