Deezer HiFi falls back to Basic when HiFi version is not available

  • 19 May 2022
  • 1 reply

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Recently found out my family account supports HiFi so I went ahead and enabled it. To be sure everything is HiFi I deleted smart cache in the app, force killed the app, cleared it cache and cleared its data.


Now it seems that when a track doesn’t have a HiFi version available it falls back to basic instead of HQ. I’ve made video of two phones together, showing the audio settings and displaying that when the HiFi phone falls back to basic (no Hifi or HQ logo available) the other phone set on HQ only still has the HQ logo on the album page.




Best answer by HyperX 19 May 2022, 22:41

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On the other hand, to my ear it does still sound HiFi, its not the Basic quality for sure. Maybe a UI bug?


Edit: it is a UI bug, after the song if fully loaded when I skip to the next song and go back the HiFi shows.