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Deezer crashes after about 5 minutes, have to log in again.


Deezer drops and crashes after 5 minutes and makes me log in again. 

Best answer by Nina Nebo

 

Hi ​@piotrartist !

Maybe link below can help you 

https://support.deezer.com/hc/en-gb/articles/115004368825-Problems-With-Playing-Music-On-Mobile

 

or contact Deezer support / Chat

https://support.deezer.com/hc/en-gb/requests/new?ticket_form_id=360000057789

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5 replies

Nina Nebo
Deezer Legend
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  • Deezer Legend
  • 4799 replies
  • Answer
  • January 4, 2025

  • Author
  • Runaway Baby
  • 7 replies
  • January 4, 2025

I did contact them, not too helpful. 


awesomemac
Deezer Legend
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  • Deezer Legend
  • 1510 replies
  • January 5, 2025

May I ask what did they tell you to do and what was it’s result?


  • Author
  • Runaway Baby
  • 7 replies
  • January 5, 2025

They said to uninstall the app and reinstall it.


Jaime.Deezer
Community Manager
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  • Community Manager
  • 5191 replies
  • January 7, 2025

Have you contacted them back to let them know it didn’t work?


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