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[BUG] The app is automatically scrolling to the top of my playlists when I unlock my phone

  • December 28, 2024
  • 6 replies
  • 107 views

  • Runaway Baby
  • 3 replies

Hello,

 

I've had a bug for a few weeks and I don't know what to do. I have a playlist of ~978 tracks and when I scroll down, play a music, lock my phone during ~20 seconds and then unlock my phone, it automatically scrolls up to the top of my playlist.

 

I don't know how to prevent this, I've tried several things as clearing the cache, deleting all the data stored on my phone, uninstalling the app...Nothing seems to work out. 

 

It's really impacting my user experience and I saw that some people already posted about it a year ago and this bug has never been fixed in my opinion (or maybe it got fixed but it came back later somehow). 

 

I have a Google Pixel 6 and Android 15.

 

I recorded a video but how can I share it here?

6 replies

awesomemac
Deezer Legend
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  • Deezer Legend
  • 1539 replies
  • December 28, 2024

Hi ​@Poka,

I did the same and yes, I have it too. Very annoying! I have 500+ songs in my favourites and the same thing happens. This should be fixed.

For uploading a video you can use Google Drive and then share the link here. But I’m sure every Android user has this.


  • Author
  • Runaway Baby
  • 3 replies
  • January 1, 2025

 

Here is the video. Is there no fix at all? 

 

I wonder how can I use the app with this bug honestly...I keep scrolling and it's very frustrating


  • Author
  • Runaway Baby
  • 3 replies
  • January 1, 2025
flipperzerounleashed wrote:

Facing an annoying bug where the app automatically scrolls to the top of your playlists when unlocking your phone? This glitch can disrupt your music experience. Make sure your app is updated, or try restarting your device to resolve the issue. Let the developers know if it persists for a quicker fix!

 

How can I report this to the developers?

My app is up to date, I uninstalled and reinstalled it several times and cleared all data + cache too


awesomemac
Deezer Legend
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  • Deezer Legend
  • 1539 replies
  • January 1, 2025

Perhaps ​@Jaime.Deezer can pass this to the developers?


Jaime.Deezer
Community Manager
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  • Community Manager
  • 5191 replies
  • January 5, 2025

I have tested on iOS and everything works fine.
I’ll ask our developers to check if it is normal behaviour or a bug.
Thanks 


  • Author
  • Runaway Baby
  • 3 replies
  • January 5, 2025
Jaime.Deezer wrote:

I have tested on iOS and everything works fine.
I’ll ask our developers to check if it is normal behaviour or a bug.
Thanks 

 

Thank you very much. This is not the only bug I have with the app but it's definitely the most annoying