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app turns off while in use

  • September 22, 2023
  • 4 replies
  • 26 views

I have an annoying problem, the deezer app shuts down in the middle of listening to music, even several times during the same song. The connection has been checked and the problem is not there  because it shuts down the whole application. This problem has been going for a year now and is only getting worse. I use android

Best answer by Nina Nebo

Hi @Riikka !

 

On what version is your Deezer App ? Maybe need to update 

 

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4 replies

Nina Nebo
Deezer Legend
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  • Deezer Legend
  • 4643 replies
  • Answer
  • September 22, 2023

Hi @Riikka !

 

On what version is your Deezer App ? Maybe need to update 

 


  • Author
  • Runaway Baby
  • 3 replies
  • October 2, 2023

Phone did not "offer" any uppdates. So i deletet the app, and downloaded it again. Know my music is playing with cuts... extremly annoying 🤯 and playlist is playing backward

This got only worse!!


  • Author
  • Runaway Baby
  • 3 replies
  • October 2, 2023

Know= now... and thank you for trying to help. 


Leonídia.Deezer
Alien SuperStar
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Hello @Riikka , thanks for your message.
Occasionally, apps may experience crashes due to insufficient storage space.
To resolve this, you should clear up your storage by deleting unnecessary apps and files.
You can do this by navigating to Settings -> Apps and uninstalling any apps or games you no longer need.