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Scrobble Last.fm from Deezer not working



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Userlevel 7
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It isn't working at the moment @OneFineDay but your feedback will help us move things forward, thank you for your support :nerd:

Userlevel 7
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Sorry to hear for both @athenatria @wfws I've forward your comments once more. I hope to get back here in the near future with good news and maybe we can sway you back :pray_tone2:

Hi guys

I just realized I've been having problems with Deezer account and Last.fm sync.
My last tracks transmitted to last.fm site was dated on Oct, 7th. But I've been listening all the time since then.
Please let me know if there is already a solution to this.

Thanks!
Hi guys

I just realized I've been having problems with Deezer account and Last.fm sync.
My last tracks transmitted to last.fm site was dated on Oct, 7th. But I've been listening all the time since then.
Please let me know if there is already a solution to this.

Thanks!

All discussion for the last few weeks was about this issue. Stay tuned.
Userlevel 7
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Our Last.fm integration has been on the backlog for improvements for quite some time now, @hpguru. Thank you for reviving the discussion with your feedback :thumbsup_tone2:

Userlevel 5
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Thank you @bluezzbastardzz ! 🙏🏼

Userlevel 1
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15€ per month & this problem never solved

agreed. Been waiting for more than a month now. Using tidal till they fix this issue.

Userlevel 2
Got a temporary workaround for scrobbling with Deezer web player:

  1. Deactivate new UI in settings
  2. Use Chrome extension https://chrome.google.com/webstore/detail/web-scrobbler/hhinaapppaileiechjoiifaancjggfjm
Fingers crossed for Deezer to fix things on all platforms for good. 🤞
I have a small issue with scrobbling. I've linked my lastfm account, the scrobbling does work, but it doesn't work in real time — the scrobble displays on lastfm only when I finish listening to a certain song.

Can I fix it somehow? Thanks in advance.
what add-on do you have in your browser and what browser do you use?
Userlevel 7
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Thanks for reporting it @OneFineDay 

Have you tried any troubleshooting steps with Sonos? Like restarting the device or the network router?

"Web Scrobbler" and chrome (also use Firefox).
Userlevel 1
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I'm unable to give you a yes or a no yet, @athenatria - apologies. I'm still waiting to hear about it. This is time we structure new developments for the next few months and that's why it takes some time to know more. Hang in there, and few free to send me a PM :thumbsup_tone2:

 

Guess I’ll just have to give up expecting for a fix. :shrug_tone2:

Userlevel 1
Switching the new web site design off helps. Scrobbling works if the music is played in browser.
Sorry, I misled you. I forgot I had installed that WEb Scrobbler plug in and it works even better because it scrobbles the remixes titles in brackets.
Have you checked in deezer site that you're logged in last.fm account? I have the same add in as you and use same browser and I fixed mine problem by switching off the new look.
[quote user="Kornél::s::Muhi"]Hello,

I'm new to Deezer and would like to scrobble my tracks using the internal scrobbler, so I've linked my Last.fm account under "Alerts & sharing", but it does not scrobble anything for me.
Anyone else having the same problem?

I have only tried the web player as of now (I can overcome this with a scrobbler extension in the browser), does anyone have experience with scrobbling on the mobile app?

Thanks,
Kornel

Yes I have same problem..

Did you wait long enough for the whole song to scrobble and the next song to start playing already? The internal Deezer scrobbling does not provide information about the currently playing song unfortunately, so there is no “Scrobbling now” shown in your Last.fm recent tracks, it will appear as scrobbled only a few seconds after the new song has already started. So you might think scrobbling is not working, but in fact it does.

If you use the Web Scrobbler browser extension with the Deezer web player, this would work though. It would also explain why you can scrobble with the web player while the desktop app would not work.

 

Yes I’m already aware of everything you’ve said. No I don’t use an extension. As far as I’m concerned it’s an issue that Deezer isn’t really interested in fixing so I suppose we’ll leave it at that.

[quote=berkerilhan]
Hello,

I'm new to Deezer and would like to scrobble my tracks using the internal scrobbler, so I've linked my Last.fm account under "Alerts & sharing", but it does not scrobble anything for me.
Anyone else having the same problem?

I have only tried the web player as of now (I can overcome this with a scrobbler extension in the browser), does anyone have experience with scrobbling on the mobile app?

Thanks,
Kornel

Yes I have same problem..


Scrobbling on a mobile app I have installed the real Last.fm app and it works if that doesn't work for you install Simple Last.fm Scrobbler it's on Google Play.

What about iOS devices???

Just letting you know, I also cancelled my subscription because of this

Userlevel 4
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I've lost a whole day of scrobbles yesterday. Today it scrobbles fine. Any info whether the scrobbles can be retrieved?
Userlevel 7
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Not yet @athenatria but I'm also pledging for more resources internally as we speak. Let's see if this is possible as I'm asking for more support on this integration as a whole :fingers_crossed_tone2:

Userlevel 7
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According to last.fm, "Scrobbling goes through our [Last.fm] api, but the actual implementation is done on their end [Deezer]."

Both sides say it's on the other's side end. Great. This really does look promising.


As commented above, Deezer has no partnership with Last FM, but Deezer and Last FM are in touch at the moment to see what it could be done 😉
Userlevel 7
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There are several Android apps that can scrobble from Deezer without their broken internal scrobbling, e.g. Pano Scrobbler or Scroball, also the new version of the Last.fm Android app should be able to do this.

i am using fiio m9. an android dap. its not an android phone. so those apps wont work.

My guess is that internal Deezer scrobbling on your portable player will not work even if connecting to Last.fm is fixed again. Or did it work before this new bug?

Userlevel 1
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will you ever fix this? 3 months and counting. sigh. @Rudi 

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