Best answer by Pia.Deezer
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How do I delete my Deezer account? (only for Deezer Free)
Im trying to delete my free deezer account but i cant because im not subscribed, is still possible to delete it ?
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Userlevel 7
+7
Hi there, thanks for letting us know. I can't see any other user with the same issue and I believe it can be something with the cache of your device.
In this case, please get in touch with our support here and they will be able to delete your account for you.
In this case, please get in touch with our support here and they will be able to delete your account for you.
Hello,
I received a mail to delete my account as requested. I click on the link, enter the confirmation password and when I click on "delete my account", it doesn't work, the button seems uneffective, nothing changes.
I received a mail to delete my account as requested. I click on the link, enter the confirmation password and when I click on "delete my account", it doesn't work, the button seems uneffective, nothing changes.
Userlevel 7
+7
Hi @gabrysiat
By clicking on the link above and contacting our support team 😉
By clicking on the link above and contacting our support team 😉
How to delete account?
Userlevel 7
+10
- The OG
- 2951 replies
-
5 July 2019
Hi @Jimmi Bo Lund Eriksen
please contact support here they will be able to assist you deleting your account.
please contact support here they will be able to assist you deleting your account.
I want to delete my account. I am Deezer free user.
but as soon as i type in my password to delete my account, then it promptes that my password is not valid.... funny enough as i prio to deleting my account has to login in with the same password ???
but as soon as i type in my password to delete my account, then it promptes that my password is not valid.... funny enough as i prio to deleting my account has to login in with the same password ???
Userlevel 7
+1
Hi @Dilek.Cetin please see above how you can do that 😉
I want my account to delete permanently
👍🏻
👍🏻
Userlevel 7
+7
Hi there @natc
Have you tried doing the above on a PC/Mac? Let me know 😉
Have you tried doing the above on a PC/Mac? Let me know 😉
Userlevel 7
+14
- Bezi since 2017
- 2335 replies
-
26 May 2019
You can do it using the instructions below :
https://en.deezercommunity.com/troubleshooting-and-tips-4/tip-delete-your-account-1649
https://en.deezercommunity.com/troubleshooting-and-tips-4/tip-delete-your-account-1649
Delete my account and i do not use it
Email is verifyed and my name email is [removed to protect personal details]
Thanks
Email is verifyed and my name email is [removed to protect personal details]
Thanks
How can I delete my account:
These does not work:
These does not work:
- Log in to your account
- Click on Settings [img]https://support.deezer.com/hc/article_attachments/115003724529/gears.PNG[/img]
- Click on Account Settings
- At the bottom of the screen, click on Delete my account ---> not an option
- Enter your Deezer password and click on Delete my account
Userlevel 7
+7
Hi there @Alina Horoshko
I've sent you a password reset email to see if this works after you change your password. I've done this for the account linked to the email you used here in the community.
I've sent you a password reset email to see if this works after you change your password. I've done this for the account linked to the email you used here in the community.
While deleting it says "Please, check your password" (Im 100% sure the password is correct)
It does not send me a verification email
It does not send me a verification email
Userlevel 7
+10
- The OG
- 2951 replies
-
3 April 2019
Hi @refoland
Please follow these instructions
Delete Account:-
If you want to delete your account completely, you can follow the steps below:
You can only delete your account using a web browser. Go to Deezer.com and:
Log in to your account
Click on Settings
Click on Account Settings
At the bottom of the screen, click on Delete my account
Enter your Deezer password and click on Delete my account
You will receive a final validation email, just click on the link included in the email and your account will be deleted.
Please follow these instructions
Delete Account:-
If you want to delete your account completely, you can follow the steps below:
You can only delete your account using a web browser. Go to Deezer.com and:
Log in to your account
Click on Settings
Click on Account Settings
At the bottom of the screen, click on Delete my account
Enter your Deezer password and click on Delete my account
You will receive a final validation email, just click on the link included in the email and your account will be deleted.
Hello please delete my account permanently, thanks.
Userlevel 7
+7
Please see here how to delete your account.
I have looked and looked for a way to delete my account. Nothing has worked and none of it is useful. I would like my account deleted. If you can delete my account please do it then email me and tell me it is done. After trying to delete my account for over an hour, I still can’t find out how to do it. I am extremely upset with this app and will never use it again. I have spent a lot of time trying to do one thing. I understand that once I delete my account I won’t be able to access it again. Please delete my account as soon as possible. Thank you.
Userlevel 7
+10
- The OG
- 2951 replies
-
6 December 2018
Hi @resivordogs62
sorry I couldn't help. Can you please contact support here and ask them to help you 🙂
sorry I couldn't help. Can you please contact support here and ask them to help you 🙂
I fully understand how to delete my free account. The trouble starts when I click on settings, at this point it ONLY offers the following. My music, settings, manage my account, manage my subscription. Doing this ONLY brings up available plans, nowhere is there anything about delete.
Userlevel 7
+10
- The OG
- 2951 replies
-
5 December 2018
Hi @resivordogs62
are you logging into Deezer.com via the chrome browser? At the bottom of Account Settings is says across the bottom (in a grey bar) Delete Account?
are you logging into Deezer.com via the chrome browser? At the bottom of Account Settings is says across the bottom (in a grey bar) Delete Account?
Ok, now i'm using my chromebook. I login at www.deezer.com. This gives me 4 options only. They are google play, I'app store, deezer premium, or log out that is it!
No I'm using my phone
Userlevel 7
+10
- The OG
- 2951 replies
-
4 December 2018
Hi @resivordogs62
are you using a pc web browser as I think you have to? (I've just checked whilst typing this and it's 100% there).
are you using a pc web browser as I think you have to? (I've just checked whilst typing this and it's 100% there).
Nowhere do I find any kind of delete. What I do have is the following.
Login, my music, settings, manage my account, manage my subscription which only brings up available plans.
Login, my music, settings, manage my account, manage my subscription which only brings up available plans.
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