Answered

How do I delete my Deezer account? (only for Deezer Free)


Im trying to delete my free deezer account but i cant because im not subscribed, is still possible to delete it ?
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Best answer by Pia.Deezer 10 December 2019, 19:16

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65 replies

Userlevel 7
Badge +5

If I use my Deezer account on a browser and if I go to my account settings, I can see this:

This can be seen when having a Premium or a Free account.

https://www.deezer.com/account

If I use my Deezer account on a browser and if I go to my account settings, I can see this:

This can be seen when having a Premium or a Free account.

https://www.deezer.com/account

Thank you! Just found it as well. It’s under the My Information tab.

Nowhere do I find any kind of delete. What I do have is the following.
Login, my music, settings, manage my account, manage my subscription which only brings up available plans.
Please just fucking delete my account. Its retarded that you dont have a clear and simple way of doing so in the account settings menu of the app. Such an inconvenience.
Userlevel 7
Badge +14
You can do it using the instructions below :

https://en.deezercommunity.com/troubleshooting-and-tips-4/tip-delete-your-account-1649
Userlevel 7
Badge +10
Hi @refoland

Please follow these instructions

Delete Account:-
If you want to delete your account completely, you can follow the steps below:
You can only delete your account using a web browser. Go to Deezer.com and:
Log in to your account
Click on Settings
Click on Account Settings
At the bottom of the screen, click on Delete my account
Enter your Deezer password and click on Delete my account
You will receive a final validation email, just click on the link included in the email and your account will be deleted.
Userlevel 7
Badge +10
Hi @resivordogs62

because it's free there's nothing to cancel! However if you'd like to delete your account then please follow these instructions:-

Delete Account:-
If you want to delete your account completely, you can follow the steps below:
You can only delete your account using a web browser. Go to Deezer.com and:
Log in to your account
Click on Settings
Click on Account Settings
At the bottom of the screen, click on Delete my account
Enter your Deezer password and click on Delete my account
You will receive a final validation email, just click on the link included in the email and your account will be deleted.
Userlevel 7
Badge +10
Hi @resivordogs62

sorry I couldn't help. Can you please contact support here and ask them to help you 🙂
Userlevel 7
Badge +7
Hi @Zayner

I've replied to you on another topic. If you can't follow the instructions from the article, please get in touch with our support team here 😉
I want to delete my account. I am Deezer free user.
Userlevel 7
Badge +3

Hello @manpreet sorry to hear that you want to delete your account.

If you haven’t tried to delete your account yet, just follow these steps on a PC or Mac (not mobile phone or tablet) please:

  1. Open Internetbrowser Google Chrome, Firefox, Internet Explorer or Safari
  2. Type in www.deezer.com
  3. Log into your Deezer account
  4. Click on your profile picture in the top right corner
  5. Select Account Settings
  6. Scroll down to the bottom of the screen and select Delete my account
  7. Enter your Deezer password and click on Delete my account
  8. You will receive a final validation email
  9. Click on the link to delete your account

If you no longer have access to your Deezer account, please let me know and I'll delete it for you. Please keep in mind that by doing that you're agreeing that all your account settings, favourite tracks, playlists and any remaining subscription time will be lost as a result.

If you have any further questions, please let us know.

Delete my account and i do not use it
Email is verifyed and my name email is [removed to protect personal details]
Thanks
Userlevel 7
Badge +3
Hello @BSF hereby I confirm that you successfully deleted your Deezer account. Have a nice evening
Userlevel 7
Badge +1
Hi @Dilek.Cetin please see above how you can do that 😉
Userlevel 7
Badge +7
Hi there, thanks for letting us know. I can't see any other user with the same issue and I believe it can be something with the cache of your device.
In this case, please get in touch with our support here and they will be able to delete your account for you.
Userlevel 7
Badge +10
Hi @Jimmi Bo Lund Eriksen

please contact support here they will be able to assist you deleting your account.
Userlevel 7
Badge +14

It’s better to contact Deezer support directly to help you delete your account . Your request might be lost in all the posts here :-)

 

https://en.deezercommunity.com/get-started-and-updates-16/tip-contacting-deezer-support-172

Userlevel 7
Badge +7
Please see here how to delete your account.
I wanna delete my account but I dont know how to
Userlevel 7
Badge +7
Hi there @Alina Horoshko

I've sent you a password reset email to see if this works after you change your password. I've done this for the account linked to the email you used here in the community.
Userlevel 7
Badge +7
Hi there @natc

Have you tried doing the above on a PC/Mac? Let me know 😉

Hey there. I’m proud to join this 5-year-old discussion on how to accomplish the simple task of deleting an account.

Yeah, they haven’t figured out an easy way to accomplish it yet. So, trying to follow the instructions:

  1. Open Internet browser Google Chrome, Firefox, Internet Explorer or Safari
  2. Type in www.deezer.com
  3. Log into your Deezer account
  4. Click on your profile picture in the top right corner
  5. ...

And 4. is exactly where everything goes wrong. Here’s what I have when I reach the step 4.:

No profile picture, no Account Settings option and no Delete My Account option. Now what?

I wanna know when will My Account ever get deleted off this page?
Hnow do I delete my account
How do I do the same? I cant seem to delete even via the web. It does not give me the option for account setting. All I have is manage my account but no option for delete.

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