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How do I change the country of my Deezer subscription?
Hello! How can i change my country? I don't want see music that recommended for my country
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Hello,
I created my acount while I was living in France. Actually I'm not in France anymore, but in Spain. I would like to change the country assigned to my subscription but I didn't find where I can do it. Some help please?
Thanks!
I created my acount while I was living in France. Actually I'm not in France anymore, but in Spain. I would like to change the country assigned to my subscription but I didn't find where I can do it. Some help please?
Thanks!
I came to Canada for a couyof months and my Deezer now show music from here and I want to keep playlists and suggestions from Colombia, is it because I change the country in my App Store? What can I do?
thanks!
thanks!
Hi,
i need to update my credit card information. However, I noticed that my subscription has been set up in Norway. I am now living in Switzerland. When I enter my credit card information, this is refused as this is linked to a Swiss address.can you help?
Userlevel 7
+3
Hello 
I just checked your Deezer Family and I was able to see that your subscription was started whilst being in Norway, which is why you are getting charged in this currency. To change the country settings, please cancel your current subscription:
- Please take a PC or Mac (not mobile phone or tablet) » open internet browser Chromecast, Firefox or Safari » log into your Deezer account » click on your profile in the top right corner » click on account settings » My information tab » Manage my subscription » click on Cancel subscription
Once your Deezer account reverts to the Deezer Free version on 15/01/2020, you can activate a new subscription on the same Deezer account whilst being in Switzerland. You will then have access to the Deezer Switzerland music library and will get charged with the corresponding currency.
Please also bear in mind that you need to use a local payment method (payment method issued in the default country).
Please let me know if you need any further help.
Hello, Can you please change my country from Mexico to the US (where I am actually located)? I am not interested in cancelling and the signing up again. Thank you.
Ever since I visited Chile my charts music is all from Chile, even though I live in UAE. How can I change this?
Userlevel 7
+7
Hi @Alexander.Tombrink.Tapia
I can see that your account is indeed set out to Chile, so please see above on how to change the country.
I can see that your account is indeed set out to Chile, so please see above on how to change the country.
Please
Because it's pretty much expensive to subscribe in Dollars.
Hello! I’ve had Deezer Premium for lots of time… But this December the payment did not happen (in my banking app i don’t see any refused payments, just no Deezer payment that month… and i was downgraded to Free. So, the question number 1: why did it happen?
I could have upgraded to Premium one more time but i’m in Thailand right now (i have a Russian account). Deezer offers me the payment in Thai currency and by Thai price which is slightly more expensive. In this topic I’ve seen advices like “upgrade when you return to your home country”. You can’t be serious! In my case that would be in 2 months. Is it the only solution? Maybe a Russian proxy can help? Thanks for an answer!
Userlevel 7
+7
Thanks :)
Hello. I subscribed to Deezer Premium while I was on a holiday. I ticked the correct language and country, but I keep seeing playlists in Spanish. How do I fix this?
the location on home page is in Israel. im not intrest in the music that showing from them.
I want to change to france home page.
I want to change to france home page.
Userlevel 4
+2
Hello,
Is there a way to change my country to England or US.. I live in Bahrain and all the recommendations and playlists are Arabic music. I don’t listen to Arabic at all. Is there a way I can change this?
Please help.
Is there a way to change my country to England or US.. I live in Bahrain and all the recommendations and playlists are Arabic music. I don’t listen to Arabic at all. Is there a way I can change this?
Please help.
Userlevel 7
+7
Hey @Mr. Jahrami @Eejay65-1
Please find more info above 😉
Please find more info above 😉
Userlevel 7
+7
Hi there @Rafaarlijk
You'll need to follow the instructions above. It isn't a complex process but it does take a bit of work.
You'll need to follow the instructions above. It isn't a complex process but it does take a bit of work.
You should solve this. I got my subscription when I was living in Netherlands and all the recomendations are from there and I even don't understand Dutch.
I have a Deezer family subscription, if I cancel it I'll lose the profiles right?
This should be a feature to add, change the country of the recommendations.
I have a Deezer family subscription, if I cancel it I'll lose the profiles right?
This should be a feature to add, change the country of the recommendations.
the location on home page is in Israel. im not intrest in the music that showing from them.
I want to change to france home page. i have paid for a year yesterday and the next subscribe will be only 12 mounth from now. its not good to me to use deezer in Israel home page. can someone from technical support do the change for me or without needing to cancel my account and get the money back and subscribe again.
I want to change to france home page. i have paid for a year yesterday and the next subscribe will be only 12 mounth from now. its not good to me to use deezer in Israel home page. can someone from technical support do the change for me or without needing to cancel my account and get the money back and subscribe again.
Userlevel 7
+7
Hi there @michalinka
I've moved your comments here so that you can check how to change country above.
I've moved your comments here so that you can check how to change country above.
Userlevel 7
+7
Hi there @Dopync
Sorry you feel that way. Have you spoken to our support team about your account and subscription? I'm not entirely sure I understood you but we've got a HiFi subscription plan for a superior sound quality stream. If you've used the gift cards already, maybe there's something the support team can do.
Sorry you feel that way. Have you spoken to our support team about your account and subscription? I'm not entirely sure I understood you but we've got a HiFi subscription plan for a superior sound quality stream. If you've used the gift cards already, maybe there's something the support team can do.
Userlevel 7
+7
You have to cancel your current account and subscribe again from the country of origin. the country is set automatically, depends on of your ip.
Userlevel 7
+7
Hi there @jsnewland
Unfortunately this is something we can't do. The country of subscription is the country set, via IP recognition. For more help, please contact our support team here.
Unfortunately this is something we can't do. The country of subscription is the country set, via IP recognition. For more help, please contact our support team here.
Userlevel 7
+7
Hi there @Pentux
Please see above for more info on how to change your country of subscription. And the answer to your question is no - the only thing you'll lose is downloaded content (which can be also re-downloaded once the subscription is active again). The profiles will be kept 😉
Please see above for more info on how to change your country of subscription. And the answer to your question is no - the only thing you'll lose is downloaded content (which can be also re-downloaded once the subscription is active again). The profiles will be kept 😉
Why Deezer recommends artists and songs that have absolutely nothing to do with what we regularly listen to?
My subscription is from Brazil and it has tons of terrible yet popular artists. I can't change it because it's linked to my mobile operator, so I can't really unsubscribe and subscribe again.
But that's not the point. There're crap artists all around the globe, and the crappier they get the more popular they become, it seems. So what I really want is for Deezer's suggestions to be linked to whatever I listen regularly and not my IP's country.
It would solve the problem for those who want to change their country just to get a more relatable suggestions page. And it wouldn't infringe in copyright issues because the suggestions would be related to music already licensed in the country I'm in; even if some artists are not licensed, I'm sure there's plenty in any genre if that genre has any representation in a given country.
My subscription is from Brazil and it has tons of terrible yet popular artists. I can't change it because it's linked to my mobile operator, so I can't really unsubscribe and subscribe again.
But that's not the point. There're crap artists all around the globe, and the crappier they get the more popular they become, it seems. So what I really want is for Deezer's suggestions to be linked to whatever I listen regularly and not my IP's country.
It would solve the problem for those who want to change their country just to get a more relatable suggestions page. And it wouldn't infringe in copyright issues because the suggestions would be related to music already licensed in the country I'm in; even if some artists are not licensed, I'm sure there's plenty in any genre if that genre has any representation in a given country.
Userlevel 7
+7
Hi
Same here. I’m in France, can you change it please ?
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