How do I change the country of my Deezer subscription?

It's 2018, strike that, 2019. Someone please give me a technical answer on why the hell I can't set my country manually. I don't mean saying this is the process, cause it's not enough. I just do not want to see any songs from my current country. That simple. Somewhere, there is a string of data that needs me to un-, then re-subscribe to get it changed? Really? I'm from Hungary, and I really don't enjoy Hungarian music. Is there any way i can filter it out at least? Or do I have to fly to the states and subscribe from there to get my current, awful suggestions gone? Awesome service 5/7.

Edit: I understand that different countries give me different music catalogues, and subscription prices. Let me choose one, and I'll gladly shell out the money for it. Or at least let me filter out country specific recommendations, like a sort of "deezer international mode".

You have to cancel your current account and subscribe again from the country of origin. the country is set automatically, depends on of your ip.
That's terrible, some people want worldwide content. I was willing to try Deezer, but if I'm stuck to my country's productions in many aspects, like podcasts, there's no use for me.
Deezer seems to have got a lot of things right, much better than other services. But this is not one of them, and it is critical for, I imagine, a good chunk of users.
I hope you adjust this in the future.

Hi there @Eva.Zeman


I get your frustration. As you've subscribed from Czech Republic, the ip address was recognised and your account is set to that country.

If now you live in the Netherlands and wants the account to be charged in EUR and also listen to your local music (not Czech) you need to wait for the subscription to finish/cancel and resubscribe again from where you live now - NL.

Give it a go and let me know if you still need any help ;)
Hi Rudi,
thanks for your help, so my subscription ends in 3 days, and then I'll subscribe again.
Still - it amazes me that there is no easier way how to do this.
But thank you!
Eva

Are you suggesting that I delete my account, losing my favorite tracks, losing my payment? And is this a good service?

@Flo.Deezer thanks for you reply. Guess I have to keep everything as it is and hope that algorithm is changed somehow 🙂. Still my fav music app though.

Cheers.
M.Salama

Hi @Rowan.Lugg the payment for Deezer Premium USA did not go through / got cancelled. You continue to have Deezer Premium United Kingdom.

Please let me know whether you wanted to change the country of your Deezer subscription 🙂

Dubai, UAE.

Ever since Deezer overhauled its content distribution in the Middle East, I have lost all the suggestions I used to have, those suggestions that helped me discover great music. With personalizing content on region basis the greatest option which I used to love is not gone. Everytime I open the app to look for something interesting to listen to all I can see on the first screen is stuff I have never listened to in my life, probably never will.

Can anyone please fix that!
PS I prefer rock music mostly and the image attached is the first screen I see when I open the app.

What about my case? I had a deezer subscription in Brazil, moved to europe and did not change my payment option, but instead bought a year of deezer using a european gift card. So even living in Europe and buying a subscription in europe, I still have a brazilian account for 2 years (I bought 3 years before see my mistake).

I am just missing so much Spotify. Deezer has a totally dumb system, you can't even pay more to get high quality plan. If you buy years of subscription, deezer already taken your money and don't care about your needs. All can do is wait years to change any aspect of your subscription.

Thats soo annoying, easier to change streaming service I guess.

Hi there @Eva.Zeman

That's definitely good feedback, thank you 😉

Thanks a lot for your reply, which is useful, but a little disappointing. 

Happy New Year

Anne 

OK, here's the thing. I subscribed back to Deezer because I like the app, both Win10 and Android, and the suggested content. I also like that you seem to have just about the largest collection of tracks.
BUT - and it is a BIG but....
Although I am from England, I also live a lot of time in Ukraine. I have become a great fan of some Ukrainian artists. Yet, for instance, with Tina Karol you only offer her few English language singles to me. And with the best rock band ever - Okean Elzi - I only get one track when I search.
Now with both of these I can search and get their original discography (or most of it) in Spotify. But Spotify will not work in Ukraine without a VPN...
Do you see my problem? I can get those Ukrainian tracks here in England on Spotify. But on Deezer only if I subscribe when in Ukraine? Something doesn't add up here...
I see the frustration of other customers here... and I understand that streaming rights may depend on location. But if I can get Ukrainian catalogue on Spotify, why not Deezer? It's making me thing that I chose the wrong service...
I am sure that this can be corrected. Come on...

I started using Deezer and was paying USD 9.99. Recently Deezer started locally and is available for AED 18/ month in the UAE. I went to manage subscription and chose other plan options and it says that my current plans is AED 18/ month. But this is wrong because my current payment is still taking USD 9.99 from my card.

How do I change my subscription plans from USD 9.99 to AED 18/ month without disconnecting my current connection?


Hi Jonathan, you can't change it, the country is set automatically, it depends on your ip...