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How do I change the country of my Deezer subscription?



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Userlevel 7
Badge +7
It's 2018, strike that, 2019. Someone please give me a technical answer on why the hell I can't set my country manually. I don't mean saying this is the process, cause it's not enough. I just do not want to see any songs from my current country. That simple. Somewhere, there is a string of data that needs me to un-, then re-subscribe to get it changed? Really? I'm from Hungary, and I really don't enjoy Hungarian music. Is there any way i can filter it out at least? Or do I have to fly to the states and subscribe from there to get my current, awful suggestions gone? Awesome service 5/7.

Edit: I understand that different countries give me different music catalogues, and subscription prices. Let me choose one, and I'll gladly shell out the money for it. Or at least let me filter out country specific recommendations, like a sort of "deezer international mode".




When the subject is music and copyright, there is no way to set up an international mode. Streaming rights are also defined by territory, therefore you can't just change the country of origin if you are not based in the country.
Userlevel 1
It's 2018, strike that, 2019. Someone please give me a technical answer on why the hell I can't set my country manually. I don't mean saying this is the process, cause it's not enough. I just do not want to see any songs from my current country. That simple. Somewhere, there is a string of data that needs me to un-, then re-subscribe to get it changed? Really? I'm from Hungary, and I really don't enjoy Hungarian music. Is there any way i can filter it out at least? Or do I have to fly to the states and subscribe from there to get my current, awful suggestions gone? Awesome service 5/7.

Edit: I understand that different countries give me different music catalogues, and subscription prices. Let me choose one, and I'll gladly shell out the money for it. Or at least let me filter out country specific recommendations, like a sort of "deezer international mode".
Userlevel 7
Badge +7
Hi @Alexander.Tombrink.Tapia

I can see that your account is indeed set out to Chile, so please see above on how to change the country.
Ever since I visited Chile my charts music is all from Chile, even though I live in UAE. How can I change this?
Userlevel 7
Badge +1
Hi @patnam62 please see above how to change country in your account 😉
Userlevel 7
Badge +7
You have to cancel your current account and subscribe again from the country of origin. the country is set automatically, depends on of your ip.
The recommendations bring me a to of French stuff and only French podcasts. I opened the account in France, but I want to have the recommendations in English. I don't live in France anymore. Thanks for your help.
Userlevel 7
Badge +7
Cancel subscription then re-subsbcribe and pay again eventhough I just recently renewed mu sibscription?

After canceling you have to wait until your account is free again. Then you have to subscribe from the country of origin.
Cancel subscription then re-subsbcribe and pay again eventhough I just recently renewed mu sibscription?
Userlevel 7
Badge +1
Hi @Nanoosh unfortunately you have to cancel it yes, but all the music will be the same. See above for more info 😉
I came to Canada for a couyof months and my Deezer now show music from here and I want to keep playlists and suggestions from Colombia, is it because I change the country in my App Store? What can I do?

thanks!
Hello,
is there a way of changing the account's country without cancelling my subscription? Wanna change it back to Israel (I was in Germany)
My subscription is going to last one more month and I can't afford waiting for the subscription to end and then renew it..or did I get it wrong?

Thanks in advance for all helpers,
R
Userlevel 7
Badge +1
Hi @Davey1980 I am afraid that is not the case. The only way to have your account set to UK is to activate a subscription while being in the Uk, sorry about that 😉
I'm English but I live in Indonesia. Can't I simply change my preferences to English and not have my flow and other suggestions in Indonesian? No point cancelling my subscription because I live in the country and I'm not planning on flying to the UK any time soon. Surely choosing which country preference is a basic option?
Userlevel 7
Badge +7
Thats soo annoying, easier to change streaming service I guess.

If you use the Germany ip, the same will happen with every single streaming service... 🙂
Thats soo annoying, easier to change streaming service I guess.
Userlevel 7
Badge +7
Hi Rafael, I set my account up on a company computer and did not know about this restriction, we VPN in to germany for securty and now I only get German suggestion, I live in Sweden and my account just got paid for a new month, can you please update mine as well?
/Björn Bäck


I won't be able to change it, I'm afraid 😕 You would have to cancel it and subscribe again using a device with Sweden ip...
Hi Rafael, I set my account up on a company computer and did not know about this restriction, we VPN in to germany for securty and now I only get German suggestion, I live in Sweden and my account just got paid for a new month, can you please update mine as well?
/Björn Bäck
Userlevel 7
Badge +7
Hi @john03, you account it set up as you are from France, therefore you are getting the french recommendation. To change it you would have to cancel your current subscription and then subscribe again from the country that you are based in. In your case I managed to change from here 🙂 Please log out and log back in!
Hi Rafael. Any chance you can chnage my account to a UK one please, I stupidly signed up whilst conncected to a Romanian VPN, Cheers.


Hi @john03, you account it set up as you are from France, therefore you are getting the french recommendation. To change it you would have to cancel your current subscription and then subscribe again from the country that you are based in. In your case I managed to change from here 🙂 Please log out and log back in!
Hi Rafael. Any chance you can chnage my account to a UK one please, I stupidly signed up whilst conncected to a Romanian VPN, Cheers.


I think I managed to change - sometimes we are not able to. The country might change back to Romania and if this happen you will need to cancel the account and subscribe again with UK ip.
Hi @john03, you account it set up as you are from France, therefore you are getting the french recommendation. To change it you would have to cancel your current subscription and then subscribe again from the country that you are based in. In your case I managed to change from here 🙂 Please log out and log back in!
Hi Rafael. Any chance you can chnage my account to a UK one please, I stupidly signed up whilst conncected to a Romanian VPN, Cheers.
Userlevel 7
Badge +7
Hi @john03, you account it set up as you are from France, therefore you are getting the french recommendation. To change it you would have to cancel your current subscription and then subscribe again from the country that you are based in. In your case I managed to change from here 🙂 Please log out and log back in!
How do I change the country I’m in on Deezer? On my home page it comes up with suggestions of French music from when I went to Canada last year when I logged on. Ever since then it has not changed back to uk. How do I do this? I’ve tried logging off then back on but that’s all.
Userlevel 7
Badge +7
But, As I understood If I cancel my subscription I will lose all my playlists and saved albuns, right?

you won't 🙂 all contents will be there if you cancel the subscription.
But, As I understood If I cancel my subscription I will lose all my playlists and saved albuns, right?
Userlevel 7
Badge +1
I’m on holidays in europe but my Deezer has change the country for an European country and I’d like to change back for Brazil. Is it possible? Thank you, Thiago.

Hey Thiago, you subscribed while in Ireland, right? It's not possible to automatically change that so you would need to cancel that subscription and then resubscribe when you're back in Brazil :)

P.S: We have a portuguese forum, for the next time you have a question ✌️🇧🇷

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