The song that impacted you the most -THE THREAD 🔉
I sent a message to their support asking for a fix and got a message back which makes it pretty clear they don’t care if all Squeezebox users move to Spotify… I really want to stay with Deezer and its great sound, but they don’t treat their customers with respect, this is just like the last time we had a problem I wrote:Just learned that Logitech is ending mysqueezebox.com and so I will no longer be able to listen to deezer on my squeezebox players (raspberry pi) in less than a month. Please can you work to make it possible to use these players? This is how I listen to deezer. If not possible I will - reluctantly-move to Spotify which offers this option.They replied:Thank you so much for reaching out to us! I'm sorry to inform you that we don't have any plans for the future just yet. However, I'll make sure to pass your suggestion along to the appropriate department. They'll definitely take it into consideration!
https://forums.slimdevices.com/forum/user-forums/mysqueezebox-com/109015-attention-tidal-users-changes-aheadAs you can see from this thread, Tidal works to ensure mysqueezebox.com continues to work. If Deezer ignores all the tickets we are raising, the best option must be to move to Tidal. If you get a response to your ticket, mention this to them and ask them to pass it on to management.
If you are having this issue, you should raise a ticket and also give a like to the following post by @buttyradio :
Well, yeah. Same problem again today than earlier… Only smart radios available and cannot login to deezer account from mysqueezebox.com. But this time there’s no error in squeezebox server log. Right now, I can log in on mysqueezebox.com, and it shows all my players. But the squeezeserver is only offering smart radio (I have Deezer family), and if I try to play something from the smart radio the log says ‘Remote streaming Deezer track’, but it doesn’t play.
Hi again @deschman Perhaps you could start a new thread raising this issue?
Hi deschmanI can’t figure out how to uncheck my message as an answer. I don’t think it’s an option.I raised a ticket as recommended in the slimdevices thread and they replied:‘I wanted to let you know that we have resolved the issue for now. If you'd like, you can also visit our community to learn more about it and join the discussion here. I just wanted to clarify that the problem was not on our end. However, if you are still experiencing any issues, I kindly suggest reaching out to their support directly. You can contact them here.’I don’t like the way the say ‘resolved for now’. And right now it is not working again.
And just like that, my connection to Deezer through mysqueezebox.com is back. Problem must have been with mysqueezebox.comAs other people have said, the continued existence of that site is really important for those of us who access Deezer through our squeezeboxes.
Thanks @tsrautia My squeezebox server logs say the same thing: ‘Slim::Networking::SqueezeNetwork::_error (423) Unable to login to SN: Invalid mysqueezebox.com username or password’I was able to log in to a different mysqueezebox.com account on the website, where I am already logged in to Deezer, but seems squeezebox server cannot connect to that different account either. Looks like the problem at the mysqueezebox.com end?
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