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Repetitive "Shuffle my music" // keeps playing the same songs



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Userlevel 7
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Hi Rich, are you talking about "shuffle Downloads" or " Shuffle my music" ? And what do you mean by "only so many songs"? Are those tracks from your favourites list and do they appear every time you press the button?
Problem was still there last time I checked... I finally solved it by canceling by account and going to a competitor app. I'm not paying for an app that doesn't deliver basics. Sorry Deezer, so long!
Userlevel 5
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@Danielle Ploegmakers absolutely understand your frustration! Have you installed the latest version of our app? It's working fine for me again now...

@darkced very sad to hear that, but I understand. We'll keep this post updated - perhaps once it's fixed, we can welcome you back. 👋🏼
Userlevel 7
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Well that didn't last long. The "Shuffle My Music" gives me most of the same songs every time. I went and added every single album of my favourite artists - no change. Before you ask me to clear my cache, I have tried on multiple different machines and still get the same songs, over and over again. I even had one song show up multiple times in the queue!
I am not a paying subscriber to deezer, so maybe this is just "you get what you pay for", but there is no way I would ever subscribe and pay for a service that is so clearly broken.


Thanks a lot for the feedback! I'm happy to pass it on to the music team. Would you mind uploading screenshots of let's say 3 different test of shuffle my music, showing that there are too many tracks added every time you start the feature?
Userlevel 7
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@pkc3691 I moved your comment to this existing topic as it's not the first time we received this feedback. Can you give me more details about your account? How many tracks are in your favourites? How many playlists (Tracks per playlists) and albums have you added?
I have a premium + account
I have 524 albums and 344 favorite tracks and 4 playlists
the shuffle my music will play more of the playlists than anything else and not all the songs in the playlist are saved as a favorite
also when I play shuffle it does not show the album it is from, only once for about 2 days did the shuffle my music actually work and it did show the album it came from but now it will keep playing the same songs over and over again
see what you can find thanks Anja
Userlevel 7
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I have a premium + account
I have 524 albums and 344 favorite tracks and 4 playlists
the shuffle my music will play more of the playlists than anything else and not all the songs in the playlist are saved as a favorite
also when I play shuffle it does not show the album it is from, only once for about 2 days did the shuffle my music actually work and it did show the album it came from but now it will keep playing the same songs over and over again
see what you can find thanks Anja

Thanks a lot for the details 🙂 Would you mind uploading screenshots of let's say 3 times you used the shuffle my music showing that the same songs are always played? Pleas make sure to always restart the app, before you use "shuffle my Music" again.

Thanks a lot for your effort!
Userlevel 7
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@bluezzbastardzz Thanks so much for the effort and the screenshots! That helps a lot! I will pass these on to the tech team so that can check and let me know if the algorithm is intended to work like this 🙂 Will keep you posted!
Userlevel 7
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Hi @Keith Wear , have you seen the topic how to improve you flow? Maybe it helps you... 😉
Hi I would like to know why 'shuffle my music' plays the same songs. I have lots of albums saved and it's really frustrating to hear the same 30 or so songs. I have emptied cache as previously read about but it makes no difference. I pay a monthly fee so feel like shuffle should work correctly, not everyone wants to happen to full albums.
Userlevel 7
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Having the same problem .
Userlevel 7
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Hey Iain, @iainhart87 

I honestly appreciate the concerns and I have good news.

Please keep an eye for 4.33.1 when it's released for you and let me know how it performs!

I'll pass on your feedback about the adverts.

I have the same problem. With "Shuffle my music". Is it only 15 songs that Deezer chooses to shuffle per day, or something like that?
Userlevel 7
Badge +7
I have the same problem. With "Shuffle my music". Is it only 15 songs that Deezer chooses to shuffle per day, or something like that?

Have you tried clearing the cache?
when shuffling my songs, in my Favorited set of songs it will only play specific songs. like "enter sandman" by metallica. ive herd this song, along with others multiple times and ive never herd some of the other songs ive liked. in the playlist theirs probably 500 tracts. and only 80ish get played. like i liked about 15 twenty one piolet songs. and ive never herd a single one while in the free shuffle mode. but herd some songs multiple repeated times.and ive been using deezer for ages. still love the service but this problem is really anying to people who use deezer alot. many thanks!😀
Userlevel 7
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@rk31 Are you using the feature on browser or on the mobile app?
Userlevel 7
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Any update...

Edit: I have a Premium+ subscription.


Hi there, that is strange. I could see in your account that you have an old version of our app. Could you please update it in the Playstore and try again?

Hi there, that is strange. I could see in your account that you have an old version of our app. Could you please update it in the Playstore and try again?


Ok, Android app is up to date. When shuffling my music there was a new list of songs, yay! BUT, whenever I close the app, restart it and shuffle my music again, the exact same list of songs comes up. Same thing happens on the desktop beta app. So basically, it is a different set of songs than before the update, but I keep getting the very same songs every time I try "shuffle my music".
Userlevel 7
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Hi there, that is strange. I could see in your account that you have an old version of our app. Could you please update it in the Playstore and try again?


Ok, Android app is up to date. When shuffling my music there was a new list of songs, yay! BUT, whenever I close the app, restart it and shuffle my music again, the exact same list of songs comes up. Same thing happens on the desktop beta app. So basically, it is a different set of songs than before the update, but I keep getting the very same songs every time I try "shuffle my music".


Hi there, Thanks for the details. How many tracks to you have in your favourites? And how many playlists and albums do you have in your library? Would you mind uploading screenshots of 3 different attempts for shuffle my music on your Android device?
Userlevel 1
Hello there.

Currently I am looking forward to move to Deezer from other streaming service and there are a few things that concerns me:
  1. When I hit Shuffle my music button the first song is always the same for some reason
  2. After shuffling my music there are some tracks that I don't know, and which are not in my library - I have turned off "Automated recommendations"
  3. When I turn on web app the default playlist is some garbage which I completely don't know
Userlevel 1
I'm gettin this as well, just started using shuffle, started great but I've heard this playlist a lot now. Also if it goes on long enough it actually starts repeating tracks...
Userlevel 5
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@Patryk Pozniak very similar to the issues mentioned here, check the answers above 🙂
Userlevel 1
Well main problem with Spotify is that shuffle gives me always the same songs. If yours shuffle is no different I have nothing to look at here sadly.

I've done some testing and
  1. My first song after shuffle is always the same (happens to be an iron man)
  2. It shuffles the same songs everytime, just in different positions.
Well, is it so freaking hard to find a streaming service that has a decent shuffle. Is making songs in random order really so hard. What the hell
Userlevel 1
4 sequentially generated playlists, I noticed mine is showing a strong bias towards my BBC playlister playlist which I have recently updated.


Userlevel 5
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@Aidanm123 sounds exactly like this issue here... keep an eye on this thread for updates on this 🙂

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