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Song/Artist/Album isn't on Deezer - What happens if I can't find the music I want?

Song/Artist/Album isn't on Deezer - What happens if I can't find the music I want?
Rudi
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  • Rudi
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DEEZER CATALOGUE - something is missing :mag_right:

We're really sorry to know the tracks you love isn't on Deezer. Not all artists and rights' holders choose to add their music on our platform. We always respect their wishes so some music isn't available or might be temporarily removed. 

Some of the reasons for this are: 

RIGHTS' HOLDERS :microphone:

If an artist has a large discography with different rights' holders controlling different albums you can sometimes find gaps in the catalogue - if a certain rights' holder hasn't yet agreed to allow the music they control to be streamed online.

TERRITORY :globe_with_meridians:

Streaming rights are also defined by territory - country, region, location. The tracks that appear in the search box when you're looking for music are the songs that are available in all territories. In a small number of cases, a user in a different country may not have access to different tracks so an "unavailable in your country" message appears when they try to listen to it. 

SO WHAT SHOULD I DO? :weary:

We're constantly updating and re-negotiating our agreements with rights' holders and thousands of tracks are added to our catalogue every single week.

You can try a couple of things:

  • Add your MP3 collection to Deezer :calling:
  • Contact the artist via their social media channels and request for the tracks/albums to be added to Deezer, we take care of the rest :nerd:

 

532 replies

Rudi
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Hey @Zunn 

All forwarded to our teams.

@ebachaneezer @Макс Синєгуб could you please paste the link for their artist profile pages on Deezer?

@ebachaneezer this community thread is only another way to report content which is missing from our catalogue. You can also report it directly to our Customer Care team :relaxed:

Макс Синєгуб
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Blinding Lights - The Weeknd - Deezer

E
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...

All forwarded to our teams.

@ebachaneezer @Макс Синєгуб could you please paste the link for their artist profile pages on Deezer?

@ebachaneezer this community thread is only another way to report content which is missing from our catalogue. You can also report it directly to our Customer Care team :relaxed:

Rudy, thanks for the quick response. https://deezer.page.link/1u6iXEN6oUbQ2HPYA that’s the artist, and this is a playlist of the missing album: https://deezer.page.link/m6nsMSvPZ5iqmQ1Q7. 

Rudi
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We always try to negotiate and fetch the release for you @Harmonie sometimes the process is denied by the distributors, sometimes it's just a matter of time, among other reasons. Every release is different.

Thank you @ebachaneezer @Hbf03 @Макс Синєгуб @ChilledSloth @Juscelino.Carvalho :thumbsup_tone2:

H
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I recommend for people to look also Deezer stats.

By all means I understand how we need that release… but in the same minute we forget they have 70 000 000 other tracks to listen. There’s surely something to listen while waiting for that one.

I am so glad Rudi is sending these feedbacks to content teams!

This is some weirdest music on Deezer I can find added weekly.

@Rudi is our superhero! If you want to hear music on Deezer, you never heard of - check my list!

Our superhero posts any wishes about missing music all day long, he deserves a raise in salary 300%. He posts also all our finest wishes about separating wrong artist, all day long too.

Give someone him a good raise in salary, Rudi deserves every bit of it.

For now I have no wishes to add, I am busy searching what to listen next.

I literally have no time to think what’s missing, when I didn’t hear all these 70 000 000 songs.

Harmonie
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We always try to negotiate and fetch the release for you @Harmonie sometimes the process is denied by the distributors, sometimes it's just a matter of time, among other reasons. Every release is different.

Thank you @ebachaneezer @Hbf03 @Макс Синєгуб @ChilledSloth @Juscelino.Carvalho :thumbsup_tone2:

@Rudi Do these distributors have some kind of grudge against Deezer? Or are Deezers competitiors telling them not to release content on Deezer?

I just find it weird that these albums are available on other platforms as I mentioned above.

https://www.deezer.com/de/profile/3747571682 https://music.youtube.com/channel/UC5-tQKTTF3XuiOY2XmJLNAg?feature=share https://www.last.fm/de/user/Hyperboraeer
I
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Thanks for all the feedback @hpguru @golexa @mauditporc :relaxed:

Hey @IvanE could we please have the artist profile link on Deezer?

https://deezer.page.link/DgyhbK7qjacbtWNPA

 

That is the link of the artist on deezer. please let me know is here is any hope of adding her album back again. Album - Concierto Secreto

D
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Hi @Rudi! I realized that Mamamoo, wjsn, Dreamcatcher, Loona and GFriend’s discography (they are kpop groups) aren’t complete on Deezer. It’s very weird since, for example, Mamamoo’s songs Wind Flower or Gogobebe aren’t on Deezer but their instrumentals are. Could you guys check it please? Thanks! <3

 

These are some albums that are missing:

MAMAMOO

-Blue;s

-Yellow Flower

-White wind

-Red Moon

-Paint me (single)

 

LOONA

-[X X] (it’s a repackage from their previous album [++])

 

GFRIEND

-GFriend 4 Mini Album “Snowflake”

-LOL

-Time for us

-Sunny Summer

 

WJSN

-Would you like?

-The Secret

-Happy Moment

-From. WJSN

-Dream your dream

-WJ Please?

-WJ Stay?

-For the summer

 

I really love all these albums, specially the Loona and Mamamoo ones.

 

H
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We always try to negotiate and fetch the release for you @Harmonie sometimes the process is denied by the distributors, sometimes it's just a matter of time, among other reasons. Every release is different.

Thank you @ebachaneezer @Hbf03 @Макс Синєгуб @ChilledSloth @Juscelino.Carvalho :thumbsup_tone2:

This is so weird, especially for a MARIAH Carey album that was widely released. Thank you as well. 

D
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Hi@Rudi ! I realized that Mamamoo, wjsn, Dreamcatcher, Loona and GFriend’s discography (they are kpop groups) aren’t complete on Deezer. It’s very weird since, for example, Mamamoo’s songs Wind Flower or Gogobebe aren’t on Deezer but their instrumentals are. Could you guys check it please? Thanks! <3

 

These are some albums that are missing:

MAMAMOO

-Blue;s

-Yellow Flower

-White wind

-Red Moon

-Paint me (single)

 

LOONA

-[X X] (it’s a repackage from their previous album [++])

 

GFRIEND

-GFriend 4 Mini Album “Snowflake”

-LOL

-Time for us

-Sunny Summer

 

WJSN

-Would you like?

-The Secret

-Happy Moment

-From. WJSN

-Dream your dream

-WJ Please?

-WJ Stay?

-For the summer

 

I really love all these albums, specially the Loona and Mamamoo ones.

 

I replied again because I didn’t tag Rudi well, sorry

Rudi
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Thank you @hpguru that's so kind, I just do my job! You are the true heroes of our community :heart_eyes:

@Harmonie no, don't grudge, it's normal in the industry - there are agreements with other streaming platforms, for example, so it's quite complex. Sometimes it's just that it's temporarily unavailable or that we need to request it.

That's why I forward all the feedback to the teams, they always check if we can get it or not. With some labels, due to the agreements we have, it's easier to get more content :thumbsup_tone2:

I told our teams about the album @IvanE fingers crossed!

That wasn't a message for you @Hbf03 we should be able to get the Mariah content, you're right, but it could be all due to territorial rights :relaxed:

Thanks for all the suggestions @Delva we'll pass it on!

Alblinux
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Over Soul - Megumi Hayashibara not avalaible, at least on spain...-.-

a1997
Harmonie
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I want the original score album of the movie "Blade: Trinity".

 

All the tracks are listed in the video description. Please add them to Deezer. 

https://www.deezer.com/de/profile/3747571682 https://music.youtube.com/channel/UC5-tQKTTF3XuiOY2XmJLNAg?feature=share https://www.last.fm/de/user/Hyperboraeer
G
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http://ミツキヨ (mitsukiyo) just has an empty profile,yet the other services have her whole discography

G
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https://www.deezer.com/us/artist/10039858 mao abe has only one single

Rudi
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Thanks @golexa I've passed it on. For Mitsukiyo, you meant this link here, right?

https://www.deezer.com/us/artist/91051362

T
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Community service 1 and 2? Where are they???

arka_diy
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hello! is it possible you could add JESSI's song ‘SSENUNNI’ from 2015?

Rudi
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Hey @tpechat 

Is there a way you can paste the Deezer profile link for that artist, please?

Hi @arka_diy how have you been?

I've passed your request on. Let's see if we can add that on :thumbsup_tone2:

J
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Hey guys, old deezer customer here, i always get excited when you advertise updated library and recently i noticed the 73 million songs update, however

Where is Izzy Stradlin catalog? Zakk Wylde Book Of Shadows 2?

i can find them easily in Spotify, Tidal, Amazon Music, Apple Music….

 

G
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Thanks @golexa I've passed it on. For Mitsukiyo, you meant this link here, right?

https://www.deezer.com/us/artist/91051362


yeah

G
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megumi hayashibara has only one album in greece

G
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https://deezer.page.link/9sSz162w5tYY5rTe6 nanase aikawa still has an empty profile

G
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https://www.deezer.com/en/artist/9737194 anri kumaki is still an empty profile

G
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https://www.deezer.com/en/album/151894352 the album is still incomplete

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