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If you're an artist or partner who would like to have control over your Deezer profile (including bio, pic, social media links), please visit Deezer for Creators platform here 💿
And if it's your first time using it, all you have to do is click on the button 'request access' and follow the steps 🎵
For any questions, or if there are any issues please contact our team here 📢
I requested access to Deezer Backstage on 8 May 2020. And have not heard since then. What should I do? I got access to Spotify and Apple, no issues, only Deezer is a problem.
“We're just letting you know that we've received your completed request access form on Backstage, and we are currently taking care of your request.
Thanks for your patience!”
HELLO from Fulda/Germany,
i got quite a tricky topic. I am an artist (singer/songwriter). My debut-album was released in 2011. There is an existing atists page on DEEZER. I wanna claim access to promote my upcoming new album.
now filled in all the info according to my former album (UPs,...social media links,…..
RESULT: ALBUM IS NOT OWNED BY YOU.
Well, in 2011 i worked together with a former label….true. BUT: HOW can i as an artist now claim the access to this atist page? (before my new album is uploaded on DEEZER)
...o is it only possible afterwards?
cheers, chris
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Hello
Thanks
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May?
That's a long time, please let our customer care team know:
Yes, i did so.
Well, the situation is, that the older Album on deezer was published by my former Label about 10 years ago. And my new Album is not yet on deezer. I wanted to claim access to the account BEFORE the new release...so that i can put in actual content like photos, bio, etc….
is there any change?
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can you please send me the URL link on Deezer to the older album?
Thanks
https://www.deezer.com/us/artist/1348764 (account)
https://www.deezer.com/search/theaterblut (album)
cheers, chris
Hi,
My music is on the wrong page and I'm trying with distrokid fixer to change it for months but it's not I've tried to change my photo but it's not working either.What should i do?
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Hi 
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Also, can you confirm if these albums also belong to you?
and...YES I confirm, that i am part of the artists on these other two albums. But as far as I`m informed, the artist-account on deezer backstage was created by DEEZER, not by any Label.
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The UPC might be wrong. Can you please try with the following UPC for that album: 884463366039
Let me know if that works
Thanks
“request has been send” it says now;))))))
at least...one further step.
THANK YOU so far….i will let you know about new info
cheers, chris
Hey! My track was added to several playlists, ranked top in the "Top Australia", and I still can't access my page. I wrote several letters to different addresses, but still have not received any response. Open access please. Thanks!
Hello, it’s been forever since i have claimed my artist profile on Deezer Backstage, releases getting out and page looking very unprofessional. Sent miltiple emails to four different support emails, never got an answer, what do i have to do to get my profile?
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Hey
That can't be right, please contact our support team here and they should sort that out for you:
If you're an artist or partner who would like to have control over your Deezer profile (including bio, pic, social media links), please visit our new Backstage platform here 
And if it's your first time using it, all you have to do is click on the button 'request access' and follow the steps 
For any questions, or if there are any issues please contact our team here 
Hello l had requested to have access to my Artist Account here and l sent the email 7 days ago and still nothing. My Friend got access to his 2 days later and l am stuck here waiting. Please help.
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Hi there
Please use the link above and contact our support team for further help, we can definitely sort things out for you 
Hi there
Please use the link above and contact our support team for further help, we can definitely sort things out for you
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Here
In the topic, you'll find different ways to contact our support, including chat, which is open every day 
Hi there,
I had previously received access to my artist page, where I could add recommended playlists, or album.
However, that no longer happens all of the sudden. At my artist Editor I get the message: “This artist is not in your catalog”, though I am logging in with my credentials and can see all of my stats.
Please tell me, is this normal or can anything be done about this? I am looking forward to your reply.
I would love to have the option back to recommend m listeners my favorite/best work.
Looking forward to hearing from you
Freackxy
Dima Paula Alina
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Hey there, Dima
That's very odd indeed, thanks for reaching out. I've moved your comment here.
As I've mentioned above, please contact our support team about this and they'll be able to guide you through your account and access to sort things out 
Here
In the topic, you'll find different ways to contact our support, including chat, which is open every day
Done
And I haven't got anything yet
Please help me
Hey there, Dima
That's very odd indeed, thanks for reaching out. I've moved your comment here.
As I've mentioned above, please contact our support team about this and they'll be able to guide you through your account and access to sort things out
Thank you Rudi!
https://deezer.page.link/HUcZi3esJ54wWm3g9
I submitted a request for access to my artist account, but I haven't received a response
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