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Answered

Song skipping like a scratched cd

  • 17 December 2019
  • 53 replies
  • 1782 views


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53 replies

I'm having the same problem recently with all my family accounts, happens with random songs, different artists.. it is very annoying, sometimes it sounds like a scratched CD and other times it skips to the next song in the middle.

Considering that I pay for a family pack, it is quite disappointing

Userlevel 7
Badge +7

Hi there @elkev 

Sorry you feel that way.

The issue described in this thread is actually a combination of different things, depending on the user. I'll be happy to help you if you could provide more details about your own experience, as I couldn't figure out from your comments above :thinking:

Userlevel 7
Badge +7

Feedback noted @ajdin91 thank you for your support :v_tone2:

In the meantime, please let us know what device, OS and app version you've got so that we can report this directly to our devs :thumbsup_tone2:

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