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Random Playback of downloaded content

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W
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Thanks for the update @Leonídia.Deezer ! Happy to hear it has been picked up and fingers crossed to see it come through in 2 weeks 🤞

U
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Newest Beta 7.0.23.51 and still the same Bug. It's really starting to get annoying. 

C
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Newest Beta 7.0.23.51 and still the same Bug. It's really starting to get annoying. 

Thanks. And yes it is. People are using their data when they don't know it. That's bad. 

C
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Hey @Tony Smith 

Sorry about it.

I sent your update to the right team, they are investigating it and I’m waiting them to return to me.

When I got the feedback I let you know. 

Please let me know any questions.

Thank you.

@Johnathan.Deezer What's the status of this? Because people are unknowingly using data, seems this should be a priority.

It's not just an inconvenience, it's costing people. See what I mean? 

A

@Urmelausmall 

Thanks for testing.

M
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For me, at the Beta 7.0.30.2 the Bug is still present. Maybe the Bug is only at the Beta Version?

No, I don’t have beta versions and do have the bug. Reading the beginning of this thread it seems to have started in a beta version, but passed on to the release version. Currently 7.0.28.69, on a Motorola Moto G8 Power.

 

U
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I just updated to the 7.0.24.23 (Beta) and Bug is still present. I have a lot of downloaded content and don't want to reinstall to get the Standard Version. So I hope there will be another one to test it. 

T
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I’ve just taken a look and my android phone says I am on the most recent version at 7.0.23.58? Perhaps 7.0.24 hasn’t reached the UK yet? Version 7.0.23.58 still has the bug.

C
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@Johnathan.Deezer  I haven’t received 7.0.24 either. What’s going on?

U
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Newest Beta 7.0.23.1, the Bug is still present. 

Yula
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Hello @Urmelausmall, 

I could not reproduce the issue. 

Could you sen me a picture of what you click when it plays the whole library? 

(She/her) add your pronouns to your signature!
U
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Thanks for your answer, here is the picture. I click on Downloads, and then on the red random Playback Button. It happens all the time when the Offline Mode is not enabled. 

 

U
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Thank you, this fixes my Problem. I have forgotten that I am at the Beta Version. 

Leonídia.Deezer
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You have an older version 7.0.18, maybe the bug was not yet present.

 

I still have this bug on 7.0.29.67.

@Johnathan.Deezer is there any news? It’s 4 months later and I still occasionally forget to set offline and I use up my data.

Hi @Tony Smith @Marteyn, indeed I can still see it in Beta and normal version. I am checking with the developers if this action is per design or indeed a bug, as the same option has two different actions if you are online and offline.

For now the workaround if you wanna just listen your downloaded content is to go on Deezer app, activate Offline mode and you will get just that content.

U
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For me, at the Beta 7.0.30.2 the Bug is still present. Maybe the Bug is only at the Beta Version?

D
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For me, at the Beta 7.0.30.2 the Bug is still present. Maybe the Bug is only at the Beta Version?

No, I don’t have beta versions and do have the bug. Reading the beginning of this thread it seems to have started in a beta version, but passed on to the release version. Currently 7.0.28.69, on a Motorola Moto G8 Power.

 

I also don't have beta versions and have the bug I'm currently 7.0.29.67 on a Samsung A23 & Samsung S6 Lite

Johnathan.Deezer
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Hi guys! 

Can you please try to update the app to our normal version 7.0.24?🤔

Thank you.

JohnathanF
Yula
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Hello everyone, I just tested it on the Android app 7.0.18.81 and if I click on: 

Favourites - Downloaded Music - Shuffles Plays, it only plays songs that are actually downloaded, even when the app is online. 

Have you tried these steps? 

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Johnathan.Deezer
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Hi guys @Tony Smith @Urmelausmall @Captain_Eric1, sorry about the inconvenience. Yes it’s the Beta version on 7.0.24, the update on the normal version should come up next week, I just double check it now and I also sent all your feedbacks to the developers team to have it in mind and try to solve this issue by then. 

JohnathanF
C
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Hi guys @Tony Smith @Urmelausmall @Captain_Eric1, sorry about the inconvenience. Yes it’s the Beta version on 7.0.24, the update on the normal version should come up next week, I just double check it now and I also sent all your feedbacks to the developers team to have it in mind and try to solve this issue by then. 

@Johnathan.Deezer Are you saying this fixes it? Or you don't know?

@Urmelausmall said 7.0.24.23 (Beta)  still had the problem. 

U
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New Update 7.0.25.1 (Beta) and Bug is still present 

J
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Newest Beta 7.0.23.1, the Bug is still present. 

That's bad. But good to know. Thanks. Any word from Deezer?

Users are going to be angry when they find out they've been streaming music and not just listening to downloaded music. That consumes people's data plans Printerlake

@Johnathan Finotti Any word from Deezer? Also, please remove the "answered" designation of this thread. It's still broken, OK? 

 

W
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Just updated to 7.0.24 (regular non-beta) and issue is still present

C
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Just updated to 7.0.24 (regular non-beta) and issue is still present

@WznOwen Thanks Wzn. Good to know. Even if it is not good news. 

@Johnathan.Deezer What are you hearing from the developers?

Johnathan.Deezer
Userlevel 5
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Hey @Captain_Eric1 & @Urmelausmall ! 

Sorry about the delay around here, I didn’t see it before. 😓

I asked the correct team about it and as soon as they return to me I let you know guys! 🤞🏽

Thank you for the feedback! 🙏🏼

JohnathanF
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