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Answered

When choosing a song, a random track starts to play instead

  • 24 October 2018
  • 32 replies
  • 2434 views
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32 replies

J
Rank

sure, I looked for the son ‘t-shirt weather’ and here the URL, I tried to play it, but instead it played ‘Wyoming’ by the same band, ‘The Lucksmiths’

 

-https://www.deezer.com/search/t-shirt%20weather

-https://deezer.page.link/vCaBaPx4bkuFkQru6

-on my laptop or Iphone, I have IOS, iphone 13, most recent update.

deezer app, phone or tablet it wont work, here’s a screenshot where it says I’m an independant account of a family plan.

-What else can I do to help you, so you can help me?

Thank you.

julio.rosut@gmail.com (that’s my email I’m subscribed with)

 

Rudi
Rank
Userlevel 7
Badge +7

Hi there @Bogdan Chadkin 

Thanks for letting us know. In what device/OS is this happening?

Have you tried reinstalling the app?

B
Rank

Hi, it’s browser version. I do not use apps yet.

Jaime.
Rank
Userlevel 7
Badge +7

thanks for your feedback @cvcby :relaxed:

J
Rank

Hi @Jaime. it’s been 7 days, any update? Any help? what can I do? is it fixable or should we just cancel the subscription? what do I do? 

D
I would like to know why every time I select a certain song, another one is reproduced (I am not premium) and before that I played the one I chose from my list
C
It keeps going to a differnt one I want to listen to the song

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