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Replies posted by HDGuy

5 Replies

H
Runaway Baby
HDGuyRunaway Baby
asked in Android

I lost all my downloaded music

I can see you’re not going to help me with my problem. I’ve already gone over a week with it. Although I love the sound quality of Deezer, the customer service and the apps are almost nonfunctional.  I will be canceling my subscription and moving to Tidal.

5
Leonídia.Deezer
Community Manager
6 months ago
H
Runaway Baby
HDGuyRunaway Baby
asked in Android

I lost all my downloaded music

 There you go. 512GB SD card with nothing else on it except Deezer music. It shows there's something there but the Android app says I have no d/l music.

5
Leonídia.Deezer
Community Manager
6 months ago
S
Lover
Sic_zsLover
asked in Other devices

Deezer Hifi on Android TV not working

Nevermind- I thought there was finally an Android TV update, but all that was updated was the Play Store webpage.

35
U
Tiny Dancer
2 days ago
S
Lover
Sic_zsLover
asked in Other devices

Deezer Hifi on Android TV not working

New Deezer subscriber here. The last update for the Android TV app was over 3yrs ago. Not even a single bug fix in all that time. No lossless audio support on the Android TV app, plus the fact that Casting doesn’t work well, constantly crashing, playing the wrong tracks with Google Assistant, no gapless playback, etc, etc will most likely have me switching services once my 1yr is up. I usually look to see when an app was last updated before I switch but this time I did not. Over 3yrs is just ridiculous and shows there are little to no resources being put into the Android and Android TV platform.

35
U
Tiny Dancer
2 days ago
S
Lover
Sic_zsLover

Deezer HiFi support for Android TV devicesReplied by Deezer

I have a 2019 Nvidia Shield Pro and am curious about Deezer HiFi. So I assume the Android TV app itself still does not support lossless playback? If I cast to the Shield from a Google Assistant device with a voice command- “Play xxx on Shield” will I get bit perfect lossless  playback? What if I cast directly from my phone to the Shield? Seems silly that the Android TV app still doesn’t support lossless playback (particularly on the Shield), because the streams come from exactly the same source as casting.

27
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Tiny Dancer
2 days ago
TERMS OF USE DEEZER COMMUNITY SITE