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Volume banner in deezer desktop app

  • 15 December 2018
  • 47 replies
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47 replies

Hi Deezer,

Any progress?
I would also like this to be addressed. I know it's MS Windows who introduced this, but it's just pain - If you are working on something, you need to wait 5 second which is like forever if you need to click something below that.

Ideally a setting that Francois has mentioned (that S* has) would be awesome - as someone might like this.
Or just raise this with Microsoft if needed - it's their mess!

Thanks,
Sašo

fix it PLEASE

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Thank you for creating your own topic around this feature @made3 you're right, I'll be chasing our desktop app teams on this and will get back once I get an answer :thumbsup_tone2:

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holy censored boys what is going on here??
how can it take over a censored year to add a simple api call??
fix this censored.

Hi @Rudi,

Would it be fixed on the web version as well? I found several solutions, but it involves messing with registry or installing third party softwares, and it comes with secondary effects either way. Windows really sucks… but when could this be solved?

Thanks.

PS : +12k reponses in 2 years, how do you do that :o

I’ve been looking for a Spotify alternative and just tried Deezer for the first time - the volume pop ups or flyouts are insanely annoying. 

 

I can see that after 4 years Deezer has been pushing this annoyance to the side despite customers requests for a simple option to disable via app, instead customers are required to fix it via third party solution.

 

That says everything I need to know - farewell Deezer! 

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Thanks for the feedback @fernandogoularte @Squire 

We might be able to solve this with our updated version of the desktop app, I'll keep you posted!

We've got plans to improve the desktop app this year so I hope we can work something out with Windows to give you the option to switch it off. I'll pass on your feedback to reignite the discussion :wink:

 

Just one simple question - when?

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Thanks for all the feedback @carm001. I’ve informed our devs already and passed them all this info :slight_smile:

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During the whole year @NordWest :smile:

Different improvements will have different release dates. I left this suggestion to our devs, because they know if Windows allows them to tweak it.

Thank you for your support!

When I change the volume on my windows 10 pc a Deezer banner appears in the top left corner of the screen. How do I remove this? 

This happens while using the Deezer desktop application.

I understand its usefulness but there should be a way to turn it off. It can be quite obnoxious for users.

 

To remove the Deezer volume banner that appears when adjusting the volume on your Windows 10 PC, you can try the following steps:

  1. Open the Deezer app on your computer, if it's currently running.
  2. Navigate to the Settings or Preferences within the Deezer app. This is usually accessible through a menu or gear icon.
  3. Look for an option related to notifications or pop-ups. It may be labeled as "Show volume banner" or something similar.
  4. Disable or uncheck the option to disable the Deezer volume banner.
  5. Save the settings and exit the Deezer app.
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Hi there, could you please provide a screenshot directly on here? Did you download the app from our website or through the Microsoft Store?
Hello, I downloaded the app from your website.

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Hey @GingaPowa 

We're not sure yet, it's a bit hard to predict because we have to go through some hurdles first. Apologies for the experience you're having.

On another note, where did you get those figures? Just curiosity because of the stats I have for this thread :slight_smile:

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Hi there @bladesan

Sorry about not having an update.
Thanks for the feedback, duly noted 😉

Any update ? It’s been 4 years -_- ?

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Thanks for the contribution @jkteddy77 I'll sure pass it on!

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Agreed with @Mazito as well, totally understand. Apologies on behalf of Deezer for coming short on this one - your feedback is duly noted.

Thanks a lot for sharing this with us @Squire :relaxed:

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Hey @NICK1993

We haven'd had progress on this but make sure your app is up-to-date!
The topic gets marked as solved when a reply is defined as the best answer - but this is also used to update all users in the topic, so it doesn't count as 'solved' to Deezer because of that.
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That second link I posted actually names an app that completely removes the banner for everything, I have that running in the background by default now. 
crappy solution but it works. 

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@Rudi

I am going to chime in on this but it is possible to configure this setting on the app itself, NOT in windows. There are several trick out there to remove the floating volume display for the windows operating system, and this is not how to go about looking into this. Lets Mozilla Firefox; the privacy focused browser. Ill just post this:

https://support.mozilla.org/en-US/questions/1301196

That should say it all. Windows 10 is NOT causing this. Lets look at another example for Brave Browser a privacy focused Chromium browser that way faster:

https://community.brave.com/t/get-rid-of-windows-10-multimedia-overlay/65612

This feature has to be incorporated into the application to allow windows 10 to display it. Here is the proof:

https://stackoverflow.com/questions/59346823/how-to-display-your-media-player-program-to-show-on-volume-control-on-windows-10

 

So really this is either the Deezer management team not allowing users to choose , the devs not knowing what they are doing, or someone on the dev team outright refusing to add the switch into the application. As a developer myself I know that some developers take offense when people suggest changes in their app and will resist with every bit of strength until they are over ruled by management on the matter esp if they are in a management role as well. I have seen it myself. Developers and management should take ALL feedback seriously and remember that everyone does not like or think the way they do.

 

I am asking for some reasons as to why this has not been done, and as a PAYING customer I feel i should be allowed to know a little where the hold up is please? Management or developers? This request is 3 years old. I kind of feel like we are talking to Google here ….

 

Best Regards

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Our developers are working on it, for now I can say big changes are coming to improve the experience on computer, but we don’t have any specific dates yet. 😑

As soon as we have news around it, we let you know. 🤞🏽

Take care.

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