Deezer Xbox App crashing

We don't like it either @jirikovoego thanks for reporting and letting us know @Fr4nzie 

We have an update planned for the Xbox app but I'm also waiting for more details - as soon as I have them, I'll be sharing with you 

Xbox app still keeps crashing. It has been really long this keeps happening. app is up tot date. Might switch because of this

Hi Rudy, do you have ETA new Deezer xbox update?

Hi all! 

I have had so many issues lately with Deezer to the point where it's getting so frustrating it ruins all the fun and I find myself even avoiding my Xbox. 

A month ago...I had issues with the app crashing. When opening it, it would load the screen then restart. 

Would randomly skip tracks or stop playback out of nowhere. 

NOW, for the last hour and a half the app keeps crushing over and over again! I tried everything, nothing works. 

What's going on? 

1) It won't load randomly. Reinstalling does nothing.

2) Song skip after 10 secs to the next song randomly. Won't stop, have to restart xbox to stop it.

3) App doesn't go dark on my Sony TV like other apps. Have to worry about screen burn-in.

When will these issues be fixed?

Sorry @Rudi for the late answer, wasn’t at home during the last week. Today I tried it again and after 20 minutes the app crashed

@Rudi 
Yup, the xbox runs the latest update.

@Rudi
News!
Since today I can fully confirm that the app also crashes frequently, about every half hour. Also it skips tracks after a few seconds of playtime every once in a while.
The best thing just happened. I wanted to start the app but it needed an update, no problem there. After it was done updating, I started the app and went into some kind off boot cycle where the logo would show up followed by a split second of black screen, about five to six times. After the app crashed, it uninstalled itself from the system. Maybe something doesn’t match in the update code or something. Just reinstalled it and for now there are no crashes and skips
Edit: Still crashes

Hi Rudi, yesterday I installed Deezer on my xbox one, regular version. So here are a few things that still need improvement imo.
 

• The app crashes once after starting it
• It’s not possible to listen to only one artist’s songs. Either listening to one album and stopping the game to select the next. Especially fun with single song albums. The Mix button doesn’t work like on the desktop app so I end up getting a mix of multiple artists, instead of only this one artist. The multiple artist mix option isn’t bad at all but an additional dedicated button for shuffling this artist’s songs would be great. 
• The synchronized waiting list doesn’t work either. So 4 button presses are needed and cant skip a song with the desktop PC keyboard. At least the Y button skip saves 2 further presses.
• I had to select the HiFi option manually once after using it the first time, but I don’t care about that point very much. Do it once and it’s done

Hi, I Can’t listen to whatever lists or fav albums etc on xbox series s/x while playing games, soon as you try to listen to your own favorite tracks it bombs within seconds…. 

Can you just fix it ?

The application on xbox must be cursed, cause it crashes very frequently, stabilty is very low, and ui in general needs way more work. Hasnt it been out before spotify on xbox? Also find it very unsatiesfying that the songs skipps fast toward next song, only way to reset this is by reinstalling the application. And believe me its more then 10 fingers, im sick and tired of an app that is more like a pre alpha, (sorry for saying this but the frustration is beyond unstatiesfying, im used to spotify and the look and feeling and scrolling is amazing except one major fault, audio is mp3 quality as premium.) garbage is supposed be finished and well made isn't it?

The audio quality in other hand is spot on perfect, for my hifi audio.

Also the discography, song, album etc is saying that i have no internet which is totally bullshit. Some, might not be all but many artists have uncomplete lists, i sometimes see the thumbnail, when checking its not there, its like its gone. Seriously, you expect us to pay for an unfinished project? Cause it sure feels like it. I pay for hifi sub

moving on from deezer, 6+ year client, sad day I have multiple requests to get hearted music back but nothing, not even a wink from deezer specially on music older than time looking at some songs from nirvana and the eons gone white zombie just nothing.

Your app on console sucks, something that should be easy to fix and nothing zero. Started using spottily and all the not available music is there and what you know app just works doesn’t matter on which device/platform etc.

Once you guys sort out your issues, let me know, pretty much will recommit. Would keep support here but the straw that broke the camels back, unstable app, music getting removed and support on getting those back is zero.