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Deezer does not work via Chromecast

  • 10 February 2022
  • 65 replies
  • 5296 views
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65 replies

K
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Userlevel 3
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I check my email and I saw that you  took my money, but, your service still not work!

M
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Since 4 weeks I have the same problem unfortunately. I have the most expensive subscription to enjoy my Hi-Fi system in the best way possible. I will switch to Tidal if Deezer cannot fix this issue within the next 2 weeks.

roderickvd
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Yesterday I couldn’t cast my own uploaded MP3’s to my Harman Kardon sound system. I am confident that this worked previously…

Playing other music over Chromecast still worked, but not own uploaded MP3’s.

K
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I just received a message back stating that this was a high priority for the development team. Here's hoping...

I hope.

Some days ago I received the same message of @Placido09 

R
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I just received a message back stating that this was a high priority for the development team. Here's hoping...

Placido09
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Unfortunately, I got the message saying that fixing Chromecast is not a priority at the moment...! We should all send a message to the support team! 

Crazy about music
K
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I start to write also here.

I have the same issues. It’s three weeks. I don’t want to subscribe Spotify and I’m waiting. But are they really working to the problem?

P
Rank

I have the same problem. So weird that this suddenly stopped working. I really don’t want to move to Tidal, so please sort this out asap, or at least let us know what is going on (even if you do not know precisely yourselves). 

L
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Same here, Deezer with my Jbl with Chromecast built in doesn't work (web browser, iPad, Android versions). Utterly annoying... 

Bevster
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I can echo this, Chromecasting to Sony STR-DN1080 has stopped functioning in the past few days. Tried from iPhone and iPad. Tidal YouTube music and Tunein are all working fine.
symptoms are that the device can be seen but upon selection just stays ‘loading’. The device does turn on.

A Google home speaker and Chromecast audio do work, so this maybe a 1st gen Chromecast issue. The Sony has Chromecast firmware 1.36.145853

 

I notice the Google home and my Chromecast audio have 1.56.

 

Thanks

Yula
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Hey everyone, as I posted in other threads our technical teams are aware of this and I will keep you posted. 

 

(She/her) add your pronouns to your signature!
B
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I’m having the same issue. Deezer won’t connect with google speakers. They all work fine as it works when playing Spotify. Hope this gets resolved asap!

Placido09
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I have registered for a 30 day trial version of Tidal and it works without problems via Chromecast.. 

Crazy about music
D
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Userlevel 2

I have this same problem as well. It started last week for me too. I think there is a problem with the connection between Chromecast and Deezer services. 

I have tried to cast Deezer to my Chromecast by both the app on my phone and the web-player on my laptop and neither works. In both cases I have the option to cast to my designated device (my TV via a Yamaha AV receiver) - the receiver and TV act like they have received the request because it will switch to the Chromecast input and the screen will change - but then it does nothing and the request times out. 

I know my setup works because other apps on my phone and laptop are able to cast successfully (I have tested with YouTube, Now TV and BT Sport apps) - the only application that is not casting properly is Deezer. 

I’m using a Chromecast plugged into a Yamaha RXV 479 AV receiver, feeding into an LG OLED TV. The Deezer app on the TV works fine. 

Placido09
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Userlevel 7
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From Thursday afternoon, I can't fully use your paid service. So far, no one from you has commented on this problem of not being able to stream losslessly via Chromecast. When will this service be operational and will I receive compensation? Chromecast is your only lossless wireless transmission. Unfortunately, it hasn't worked for four days.

Crazy about music
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