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shuffle isn't RANDOM... it always repeats a pattern of songs

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Rudi
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Thanks for the feedback @seaan 

Fair point! Could you please let us know in what device and app feature you're experiencing this?

S
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… have you tried to select a mood on Flow?

Yes, I did try to try that but it kinda didn’t give me any choices that made sense.

Anyway, I’ve cancelled my annual Premium subscription. I might check in again in a year or so. But today was the end for me; virtually every 4th or 5th song was R.E.M. I like R.E.M. - quite a lot - but it makes zero sense that a shuffle algorithm can throw up one artist out of 200 20% of the time. Seems a bit sus to me.

Good luck!

Rudi
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Yes @Steve C 

If you're referring to the Shuffle My Music button option, yes. That does not include artists who have been favourited in your library :thumbsup_tone2:

There's a discussion going on about this. But I'm unable to provide you with more details at this stage. That's why I really appreciated your comments on the subject because it adds value to the discussion.

Rudi
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I can imagine how annoying that can be @11_Rose_18 thank you for clarifying it's happening on a Google Home device. And apologies for the experience.

We've been working to solve this and other issues with the integrations in terms of playback, but it's taking quite some time. We're also depending on Google to cross over the line. I'll pass your comments to the teams working on this, to see if things can be sped up. Thank you for your support so far :pray_tone2:

S
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Everyone at Deezer is working super hard to please us.

Well, that’s alright, then. What a relief.

Thanks!

Rafael.
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Hi Octavian, this is how it works, but we will keep passing this feedback on to our devs and hopefully they will be able to improve this feature soon!
Rudi
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Thanks for bumping this up @Vicente.Gasca - in the meantime, please try clearing the app's cache for an improved experience :thumbsup_tone2:

Rudi
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Thanks for the feedback, Steve @Steve C 

It shuffles all tracks basically, not artists. You see, you can favourite an artist but not like all tracks - they can be recommended to you via Flow or mixes, then you can tell the app if you want to favourite them or not.

But Shuffle My Music is different, it's the specific tracks you marked as favourites.

Have a great end of the year! :v_tone2:

Rudi
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Thanks for your feedback @C E C. @Octavian.Matei 

We'll pass it on to the right teams here at Deezer :thumbsup_tone2:

Pia.Deezer
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Hi @karms we’re sorry to hear it keeps on repeating track. Could you please let me know the exact number of songs you have downloaded? Could you please let me know where exactly you click on when starting your Shuffle mode?

In any case, please start your shuffle with a different song every single time and make sure to skip the song when you do not want to hear it again. This should improve your experience and shuffle suggestions very quickly :wink:

Rudi
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Hey @Coskun.KILICASLAN 

Thanks for the feedback, much appreciated. In which device and app are you shuffling with the same order? Let us know so that I can personalise the feedback to our devs :thumbsup_tone2:

Rudi
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Thanks for the honesty @Steve C we'll surely keep working on this so that perhaps we can sway you back!

If you were using the Shuffle My Music option in your favourites, this counts everything except artists (playlists, albums, tracks). Thanks to your feedback our teams are discussing different approaches to this :thumbsup_tone2:

S
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... this counts everything except artists (playlists, albums, tracks).

Do you mean that Shuffle does not refer to any artists I’ve favourite-d when playing and only looks at playlists and favourite-d albums and tracks?

Rudi
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Yeah, but the good thing is that it's actually fine-tuning for your taste @hpguru 

Thanks for the feedback!

Rudi
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Sure, @Steve C one question out of my own curiosity: have you tried to select a mood on Flow? It has this little angry face button where you can select a genre for it.

About the rest, you've got a point. The issue isn't to come up with something that works much better, in our app, all these features are connected. So one of the ideas is to create a whole new player. It might take longer if we go through this route, but we could end up with something faster and more reliable in the end.

Thank you once more for your feedback!

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