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Answered

No gapless play on Hi-fi for Windows users

  • 1 September 2021
  • 45 replies
  • 1662 views


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45 replies

Userlevel 1

I came to Deezer having left Spotify for Hi-Fi. First album AVB Year mix.. or should I say AVB Gap Year Mix!! 

Seriously its 2022 we have 360 audio but can’t write an app that makes one track flow into the next without a pause for Windows??

I’ll give you one more month then I'm off elsewhere.

Userlevel 5
Badge +2

Yeah, it really sucks that this is still not implemented for Windows app users. How come mobile and iOS users are somehow more important, Deezer?

It’s idiotic from a business pov. The number of Windows users is far greater than the classy company.

Userlevel 1

Yeah, it really sucks that this is still not implemented for Windows app users. How come mobile and iOS users are somehow more important, Deezer?

I mean, these are normally the same people. I enjoy listening on Android but at home I want to use the desktop app with same features. It’s not too much to ask, is it?

Yeah, it really sucks that this is still not implemented for Windows app users. How come mobile and iOS users are somehow more important, Deezer?

Userlevel 1

Hello everyone, yes unfortunately gapless it’s not yet available on the desktop app. Our team has decided to prioritise other features first. 

Thank you so much for your patience. 

Hey Yula. Deezer users have been asking for gapless streaming on desktop app FOR YEARS, yet such basic feature (that Spotify monster gives for free) cannot be offered to paying subscribers. This is why I don’t understand why this has been moved lower in the priority tiers. I mean, seriously, it is basic requirement to fully enjoy music, and Deezer is still missing that on the desktop app… This sucks :disappointed:

Userlevel 5
Badge +2

This is marked as answered but it has in fact been dismissed as an irrelevant request.

I was promised gapless play before the end of 2021.

Having more important considerations means the request is unimportant and dismissable.

Classical music is the most expensive to buy. We need gapless play.

When will gapless play, as promised by the end of 2021 be available?

I would appreciate gapless, too. 

Userlevel 2

I think Premium users deserve gapless playback too. Spotify offers gapless playback to free users! @Rudi please report this request to developers. They have to put more effort in fixing this and other glitches (for example the app stops responding to mouse clicks after exiting screensaver mode). I’m moving to Spotify in a few months, unless they do their work in providing a decent desktop app.

Userlevel 5
Badge +2

Hello everyone, yes unfortunately gapless it’s not yet available on the desktop app. Our team has decided to prioritise other features first. 

Thank you so much for your patience. 

This was promised by the end of last year.

It’s still impossible to listen to opera. Arias, music, quartets, all of it… cut off in mid-sentence.

Userlevel 7
Badge +10

Hello everyone, yes unfortunately gapless it’s not yet available on the desktop app. Our team has decided to prioritise other features first. 

Thank you so much for your patience. 

Userlevel 5
Badge +2

This was promised by the end of last year, @Rudi 

It’s still impossible to listen to opera. Arias, music, quartets, all of it… cut off in mid-sentence.

Userlevel 7
Badge +6

Me too!

 

I’ve got fed up waiting for Spotify Hifi, I don’t like Tidal’s MQA, and I don’t like Qobuz user interface. So here I am, with Deezer, and I thought I had found perfection. Until I played Runrig’s “Celtic Connections” and realised there’s a gap after every track. Nooooooo, it can’t be! PLEASE bring gapless playback!

Yeah. Important. I was told “by the end of the year.” Fingerrs crossed.

Did they mention by which year?

Userlevel 2
Badge +1

Still no gapless?

 

Can you guys send some kind of notification when it is finally implemented so I can subscribe again?

Userlevel 5
Badge +2

Me too!

 

I’ve got fed up waiting for Spotify Hifi, I don’t like Tidal’s MQA, and I don’t like Qobuz user interface. So here I am, with Deezer, and I thought I had found perfection. Until I played Runrig’s “Celtic Connections” and realised there’s a gap after every track. Nooooooo, it can’t be! PLEASE bring gapless playback!

Yeah. Important. I was told “by the end of the year.” Fingerrs crossed.

Me too!

 

I’ve got fed up waiting for Spotify Hifi, I don’t like Tidal’s MQA, and I don’t like Qobuz user interface. So here I am, with Deezer, and I thought I had found perfection. Until I played Runrig’s “Celtic Connections” and realised there’s a gap after every track. Nooooooo, it can’t be! PLEASE bring gapless playback!

Userlevel 7
Badge +7

Totally get you @dgoorevitch so we need to work around the screensaver and other PC interactions as well. Feedback forwarded!

Userlevel 5
Badge +2

Crossfade isn’t on my list, but thanks very much.

But you’ve also got to fix the fact that when I wake the computer, I have to press alt=+ctrl+del to get the mouse to work again. I just press cancel. This is true for web and desktop. It’s worse for desktop. All that has to happen is screensaver is engaged and the same thing happens. It is definitely Deezer causing the problem. It happens with no other program. Web is better. Works through screensaver at least. So I’ve stopped using desktop app. But that’s another topic. I brought it up elsewhere. I’ll find it and tag you.

Thanks for your answer. I decided to stay on without being able to listen to any classical pieces and opera… for the Sarah Vaughan and Lefty Frizell collections, and so on. Some classical pieces can be listened to and highlights but it’s not the same as listening to a whole opera right through. To hear a quartet in the middle of a note interrupted…. no. not possible to place the faith of my soul in the hands of the music anymore. It’s like being woken up 3 times in a row. You don’t have the faith to let go and sleep.

Userlevel 7
Badge +7

Gapless for desktop has started being developed since the end of last year @dgoorevitch but we've had some delays because we realised the desktop app at that moment wasn't totally ready for it. So we updated the framework we used for the app in the following months into 2021 and have then picked up gapless again. Development has been ongoing, there's no need to worry about being added to the roadmap, for example.

So our teams are confident this can be a reality by the end of this year, together with crossfade - if everything goes as planned, right.

This is the most transparent and genuine response I can give to you, plain simple. The gapless feature is a must for me too, personally. And I'm crazy about the desktop app, so I've been following this quite closely here at Deezer. I've got my fingers crossed, so I can't ask you to check this with us by subscribing to a topic or checking the community homepage :relaxed:

Userlevel 5
Badge +2

@Rudi is yer man for this.

Thanks for tagging him.

Userlevel 5
Badge +7

@Rudi is yer man for this.

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