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Deezer on Google Home in Belgium

  • 4 November 2018
  • 47 replies
  • 1470 views
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47 replies

Alfredo.Deezer
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Hello @Mauro de Milliano @jorn.leyssens 

Thank you for your patience. Once we have any update regarding the Google Home available on Deezer in Belgium, we will let our users know, so please stay tuned,

Bear in mind that this doesn’t depend just on us,

Apologies for the delay!

Thanks :)

Rudi
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Userlevel 7
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Hey @Robbe9

I've moved your comment here so that you could vote for it. Thanks for the feedback!
V
Rank
Hi,

I can understand this can take some time, but really, more than 2 years...

I finally have google home compatible devices at home and I will probably switch to another supported service soon if this stays unavailable. It doesn't make any sense while it is available to UK / FR users but not for belgium.

If there exists any work-around, being forced to use english or french, I do not mind though...
S
I would rather like to stay at Deezer, but without a (rough) timeline, you push us to Spotify, I'm afraid. Now testing Spotify to see how it works on Google Home. 😞
Rudi
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Userlevel 7
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Sorry for not having an estimate @Sven81. We'd hate to see you go, but these things are a bit complicated when they involve a third party. If any updates are disclosed, we'll inform our users here too.
Rudi
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Userlevel 7
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Hey there @Julien.Coupard 

Thank you for your support. Our product managers have recently informed us that our integration with Google Home in more countries doesn’t depend on us but on Google themselves. We’ve been working hard for the past couple of years to improve this, but ultimately it is down to Google to choose which global partners to have on their devices. Thank you for your understanding on this.

Rudi
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Userlevel 7
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Hi @Peter De Vriendt 

Thank you for your input.

As I've mentioned above, it isn't about us or the Belgium market but Google's reluctancy in adding our skill to their device in more countries. In any case, I've passed your comments to the right team here at Deezer :thumbsup_tone2:

Rudi
Rank
Userlevel 7
Badge +7

Thanks for sharing it with us @Alexander Malfait it was interesting to see Google's response too. By the way, we also prefer our app to the one you mentioned :wink:

 

K
Userlevel 1

@Martijn.Keymis Thank you for your answer.
I have read the thread on Google support as wel.
So I don’t see the issue here, or the risk for them, as I would think that it will generate more Google Home and Nest users with Deezer accounts.
I actually started with an Amazon Dot because of the Deezer support, but my family does not talk English so often.
And the Dot does not support the Dutch language…
So I now have a Google Nest in the kitchen.
 

Basically, Is this about US vs EU politics??
That would be sad.

R
Rank

Hi all

 

As of today the ‘link Deezer’ button is showing up in my google home app.

Unfortunately, I can’t finalize because of ‘unavle to connect to deezer cloud’.

Does this mean that deezer is finally going to be integrated into google home Belgium? 
 

 

Yula
Rank
Userlevel 7
Badge +10

Hey @Ruben.Mabilde, I am sorry to disappoint but there has not been any release in new countries, yet! 

That’s why you can not pair it.  :unamused:

Thanks for your patience, we are always working to be available in new countries, but it does not only depend on us. 

(She/her) add your pronouns to your signature!
J
Rank

I would also like to have Deezer available on Google Home. Otherwise I might also switch to Spotify...

M
Rank

So Google Nest Audio is useless for Deezer users?

M
Rank

Google Nest Audio products are useless in Belgium then? For Deezer users that is? You should put up a timeline with what you're working on. I've seen so many threads full of questions. Like gapless playback etc. All unanswered. "We try our best"

W
Rank

For the technically-minded users, there is a solution, if you have a) a router with possibility for vpn tunnels b) a vpn provider.

 

Take an exit node in France, and route 142.250.0.0/15; 2a00:1450::/32 and 216.58.192.0/19 (Google Home Foyer and Google User Content ranges) through it. Restart your google home devices, restart your phone with the Google Assistant used to link deezer, and presto: Google thinks you're in "la douce France", and all will work.

Yula
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Userlevel 7
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Thank you for sharing the tip @Wirehead!

(She/her) add your pronouns to your signature!
P
Rank
Userlevel 3

I have no VPN available but it’s still not normal that in country’s as France, Spain, Germany and maybe other country’s it work.

 

Yula
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Userlevel 7
Badge +10

Hey @Polo48, it is normal ‘cause Google Home is not available in all countries. 

Google Nest Audio is currently available in the following countries: Australia, Canada, France, Germany, Italy, Mexico, Spain, the United Kingdom and the United States.

(She/her) add your pronouns to your signature!
P
Rank
Userlevel 3

Google home is available in Belgium sorry, I used every day.

W
Rank

Google home is available in Belgium sorry, I used every day.

Indeed it is. Deezer still needs to engage with Google to get this supported.

P
Rank
Userlevel 3

I will never go over to Spotify, I stay with Deezer but now it’s time for action, this is discrimination.

T
Rank

If it is a us / eu problem. Why is it available on France and Germany then ?

 

We're living in 2022. I finally switched over to Deezer and now still this? :/

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