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Deezer For Creators

Deezer For Creators
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Rudi
Rank
Userlevel 7
Badge +7

Hi there @Oz KayLoz 

Thanks for the feedback. Please see above for more info and request your access straight away - as it can take some time for us to go through all requests. With Backstage, you'll be able to get stats for your streams, among other features :sunglasses:

O
Rank

Great app. But as an artist, I wish Deezer could give us access to insights so we can track down how many people stream which songs, where they're located and such.

Rudi
Rank
Userlevel 7
Badge +7

Your feedback will certainly help our service improve @Darren O'Brien. Apologies for the inconvenience this caused. You'll need to reach backstage@deezer.com with your queries so that they can answer you directly. Please write URGENT in the subject line :thumbsup_tone2:

In the meantime, please see this page here for further info :pray_tone2:

D
Rank

Ok so Im trying to get access to Deezer Backstage so I can keep my profile updated and get a view at my analytics so I can see and better plan to market myself on the platform.

 

When I try and seek access, the request access form is asking me a bunch of mandatory information that I have multiple answers to.

 

Your label …. Im an artist not a label and I release on many different labels. Do I just pick any of them ? Your distributor …. likewise different labels use different distributors.

 

I have to say having Spotify for artists, Amazon music for artists and an Apple artist account, this way of getting access is by far the most difficult I have experienced. Appreciate it is a new service but hopefully this access element will be improved in future.

Pia.Deezer
Userlevel 7
Badge +3

Hi @Dict8 Please request access to our new Backstage for artists platform here :dvd: Then you can update your artist profile yourself :wink:

And if it's your first time using it, all you have to do is click on the button 'request access' and follow the steps :musical_note:

Please bear in mind that the access request can take up to 20 days because there is a huge backlog. Apologies for any inconvenience caused and thanks for your patience 

D
Rank

I have my music posted on Deezer through distrokid but have no clue how to access the account and change profile image. help?

Rudi
Rank
Userlevel 7
Badge +7

Hi there @Mauricio Vega 

Thanks for getting in touch. Post it here, I'll get it updated for you :thumbsup_tone2:

Also, have a look above and request access to Backstage. It's going to take some time for our teams to verify you, so it's best to do it as soon as you can :wink:

M
Rank

Hi how is the process to upload my profile image , my tracks is here but my artist profile  image no.

 

NLS
Rank

Hello, good morning. I just wanted to say that I have a problem with the form, when I put the UPC tells me that this album does not belong to me and that it does not exist so I would very much appreciate it that will help me with that. Without more to say thank you

 

Rudi
Rank
Userlevel 7
Badge +7

Hey @Velisslav 

Sorry to hear that. I couldn't find track either. Have you tried contacting your distributors about this issue? They should be able to sort our this problem :thumbsup_tone2:

Rudi
Rank
Userlevel 7
Badge +7

Hi there @Agustin Amigo 

What great news to share! Thank you all for your utmost patience. Pass on my regards to the rest of the group.

We're working hard to adapt well to these difficult times :thumbsup_tone2:

Best regards from the whole community team :wave_tone2:

V
Rank
Userlevel 1

I'm sorry, but I have a second question. One of my songs "We hymn thee" /artist Velislav Velev/ was successful in Deezer for about a month. Yesterday it unexpectedly disappeared and is not accessible to listeners. I have not ordered Distrokid to be downloaded and I have no explanation why it is missing.

Agustin Amigo
Rank
Userlevel 3
Badge

Thank YOU for your support @Agustin Amigo! We also need artists to be part of our community so that we can improve our music experience to the right level.

Perhaps we need to work on a guide that can answer most of the questions you mentioned :thumbsup_tone2:

If there are any specific suggestions, bugs or feedback, let me know directly :wink:

Hey @Rudi, just to say that yesterday myself and most of my colleagues from the facebook group got the access for backstage validated. We are very happy and find the tool very useful. Please forward our thanks to the deezer team involved, they had for sure to coup with a great amount of applications at the same time. Best wishes to all, and please stay healthy! 
warmest regards,

Agustín

http://www.deezer.com/playlist/7228413544
Pia.Deezer
Userlevel 7
Badge +3

Hi @Ryan Holiday we are sorry about that but Backstage for artists didn’t even exist 6 months ago. How did you try to claim your artist profile? 

Please request access to our new Backstage for artists platform here, click on the button 'request access' and make sure you include enough evidence :wink:  After having done that it can take up to 20 days to get access. Apologies for any inconvenience caused and thanks for your patience.

R
Rank

Hi,

I tried to claim my artist profile via Backstage 6 months ago and again a couple of days ago, and received no answer. Would love to get more involved with platform. Thank you!

Pia.Deezer
Userlevel 7
Badge +3

Hola @eriz in order to get access to your artist profile please visit our new Backstage platform here :dvd:

And if it's your first time using it, all you have to do is click on the button 'request access' and follow the steps :wink:

E
Rank

Dear sir or madam, 

Recently our management uploaded an album of music to your platform. The name of the management is Rock CD, from Spain. As the artist, I would like to have access to the profile created to edit it. 

Thanks for all

Rudi
Rank
Userlevel 7
Badge +7

Hi @David Suárez 

There isn't a set time - we try to do it as soon as possible, it just depends on the volume of requests. Make yours now and keep us posted, all feedback is very welcome :thumbsup_tone2:

D
Rank

Hi, 

 

How long does it take to get the artist access? 

Rudi
Rank
Userlevel 7
Badge +7

Hey @TRIXIEDEX 

Sorry for replying in English - our community doesn't support Russian yet.

The profile picture has been uploaded, but it might look better if you adjust the size and send us another version (that's just my opinion, feel free to let me know what you think). The recommended format is: 500x500px minimum | 3MB maximum | jpg, jpeg, png

Pia.Deezer
Userlevel 7
Badge +3

Hi @TRIXIEDEX thank you for the photo. Please request access to our new Backstage for artists platform here :dvd: Then you can update your artist profile yourself :wink:

And if it's your first time using it, all you have to do is click on the button 'request access' and follow the steps :musical_note:

@LynnTredeau please bear in mind that the access request can take up to 20 days because there is a huge backlog as this tool has just been openend. Apologies for any inconvenience caused and thanks for your patience :slight_smile:

L
Rank

Hi @Rudi, Just dropping in to say that I am also one of those artists that has been waiting for my access to Backstage. Is there any other contact we could be making that would be helpful? I am also a part of the Facebook group. Thanks @Agustin Amigo for letting us know about this community area!!

Thanks for any and all help, @Rudi !
Lynn

 

TRIXIEDEX
Rank

Здравствуйте,я являюсь Музыкантом. 

И хотел бы поставить фотографию в профиль своей карточки артиста : 

https://www.deezer.com/ru/artist/84975962

 

Спасибо за внимание.

:)
Rudi
Rank
Userlevel 7
Badge +7

Thank YOU for your support @Agustin Amigo! We also need artists to be part of our community so that we can improve our music experience to the right level.

Perhaps we need to work on a guide that can answer most of the questions you mentioned :thumbsup_tone2:

If there are any specific suggestions, bugs or feedback, let me know directly :wink:

Agustin Amigo
Rank
Userlevel 3
Badge

Hi @Rudi, most of the artists from our group have the same questions: how to setup their artist page, how to monitor their performance on Deezer, how to share their music and playlists with their fans, whether there is a way to submit new or upcoming releases to editors, etc... Also Deezer’s user centric model is a hot topic and we would like to know more about it. I’ve shared already some links to the community, where I found similar questions that have been already answered. But I will also encourage them to actively use the community!

Thank you for your support!

Agustín

http://www.deezer.com/playlist/7228413544

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