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Error Loading - Almost there, only a few seconds left

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B
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Downgrade to Deezer version 6.2.22.1 from here Deezer Old Versions (All versions) - AndroidAPKsFree

 

Latest two updates are causing this issue of constant loading and not playing.

Even the next beta 6.2.24 still has this issue on android

Rudi
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Userlevel 7
Badge +7

Hi there @Sam876 

Sorry that's happening. Could you try the following steps, exactly in this order, to see if it helps with your issue?

  • make sure you're connected to a wifi network
  • uninstall Deezer
  • clean your phone's cache
  • remove the SD card (if applicable)
  • turn off your phone
  • reinstall Deezer
  • open Deezer and download at least one album or playlist
  • reinsert the SD card (if applicable)

Let us know how it goes :thumbsup_tone2:

S

i have the same problem on my android version 5.1.1. Can not play any music. Tried the clear cache, re install and download full album methods already.

Rudi
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Userlevel 7
Badge +7

Hi there @Tommy_CZ 

Thanks for reporting it to us. Is this happening to the same tracks or randomly? Have you tried changing the audio settings (quality) as well? Let us know how it goes :thumbsup_tone2:

T
Rank

The issue is still here... But I found I've disabled storage permission, so that might be the reason

Rudi
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Userlevel 7
Badge +7
Hey there @Lindo.Spheh.Mshengu

Could you try reinstalling the app?
L
Keep getting this loading only few seconds left for past 6 hours, how to fix this

Anja
Userlevel 7
Badge +1
@Theo.Mbongwa I merged your post into this topic. Please check my answer on the first post here and try those steps. That should help 🙂
Anja
Userlevel 7
Badge +1
@kholykm Merged your post into this topic. Please check above and delete the smart cache. That should help 🙂
T
Rank
When I want to play a song, it says wait will play in a few moments, the buffer icon comes on and nothing happens. It has been like this for weeks now. Please advise
K
Rank
Im unable to play music coz app keeps on loading then says almost done but my songs(downloaded songs) never play though subscription fee has been paid....i want to listen to the music I paid for!!!
Anja
Userlevel 7
Badge +1
@Leopold Please delete the smart cache in the app settings and restart the app. If that doesn't help, please check if you have the same issue on wifi as well as mobile network. Might be a network issue.
L
Hey Guys... so I can't play any music anymore. it keep loading and saying almost there, few second... like what am I suppose to do?
Rafael.
Userlevel 7
Badge +7
I am experiencing the same issue, this happens on WiFi or 4g. I have removed and reinstalled, it work for a day and now I have the same issue, been going on for a while now.
Thanks

Please follow the troubleshooting procedures shown here 🙂
J
I am experiencing the same issue, this happens on WiFi or 4g. I have removed and reinstalled, it work for a day and now I have the same issue, been going on for a while now.
Thanks
Anja
Userlevel 7
Badge +1
@Diego Martinez Garcia Do you have the same issue on wifi as well as mobile network?
D
I select a song ir palylist but the app don't reproduce the song, ir Say that un a few seconds it be ready but that can stay forever.
Anja
Userlevel 7
Badge +1
Hi there, do you have the same issue on wifi as well as mobile network?

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