Is there a way to see what songs made Flow think I'd like that song. Then I can unlike that from my favourites.
Thank you in advance.
Best answer by Rudi
View original
Music on my Flow that I don't like
So the last three weeks my flow has been off kilter. It looks like one genre of music keeps popping up that I don't like and despite unliking them consistently they keep popping up. I've gone through my favourites to see if anything there could be the culprit but I just can't find it.
Is there a way to see what songs made Flow think I'd like that song. Then I can unlike that from my favourites.
Thank you in advance.
Is there a way to see what songs made Flow think I'd like that song. Then I can unlike that from my favourites.
Thank you in advance.
Page 2 / 3
Llaman a la Puerta/Cuanto de Mi, Es Solo Tu Voz Encarnada en Mi/Antisocial/Gritame/Mujer from Cronicas Del Rock Vol. 2 Peruano Mix
Now it's playing on the Eric Johnson mix. I CANNOT GET THIS SHITTY SONG TO NOT PLAY. WHO'S BROTHER IS THIS?
MAKE IT STOP MAKE IT STOP MAKE IT STOP MAKE IT STOP MAKE IT STOP MAKE IT STOP MAKE IT STOP MAKE IT STOP MAKE IT STOP MAKE IT STOP MAKE IT STOP MAKE IT STOP MAKE IT STOP
Now it's playing on the Eric Johnson mix. I CANNOT GET THIS SHITTY SONG TO NOT PLAY. WHO'S BROTHER IS THIS?
MAKE IT STOP MAKE IT STOP MAKE IT STOP MAKE IT STOP MAKE IT STOP MAKE IT STOP MAKE IT STOP MAKE IT STOP MAKE IT STOP MAKE IT STOP MAKE IT STOP MAKE IT STOP MAKE IT STOP
Userlevel 7
+7
Sorry to hear that @AVXlnce . Have you tried to block the artist (via desktop)?
Userlevel 7
+7
Hey
Sorry about that. We've passed your feedback to our devs quite a while ago, together with the feedback from this topic - so it's been worked on for a while now. What version of the iOS app you have? This should be improved already, at least for artists. Could you test it by blocking in that platform and seeing if the artist or tracks gets recommended? (in the same platform, iOS)
Latest iOS, just updated 2 days ago. When I try to block I am told that is not in my favorites.
I don't see how to block the artist on the desktop.
Userlevel 7
+7
Thank you for your patience
We've got our devs looking into that, but it may take time. I'll let you know once there's an update.
Userlevel 7
+7
Yes, that makes sense @AVXlnce and that's why we're developing an improved way. I'll keep this topic updated.
Userlevel 7
+7
Funnily enough, the reason why we're revamping our Sonos integration is because we like them a lot 
Please don't take offense but have you checked your credentials to see if you're not logged under a duplicate account? I say this because I'd like to leave no stone unturned while our devs can come up with a suggestion.
Rudi, it has been over 18 months since I reported this. Now you open a case. I’m starting to lose my patience. This is extremely frustrating.
Userlevel 7
+7
Hey @AVXlnce
Check this topic - you need to go on the artist profile and select 'don't recommend this artist' 🙂
Check this topic - you need to go on the artist profile and select 'don't recommend this artist' 🙂
I cannot get into the Insider even though I am logged into the desktop.
I still cannot unheart songs. It doesn’t matter that I see the “OK, we won’t recommend this song again”. Sometimes it plays as many as 5 times even after I unheart the song. I want to be able to unheart songs if not artists. It seems you pick an artist and it plays no matter what station I am on. The artist makes no rhyme nor reason as to why. The music doesn’t fit the genre I’m listening to. Why can’t I make these songs go away?
I’m listening to Mix-Robert Fripp. I swear there is more Magma and Orme than Robert Fripp. 
And I still can’t block them.
Userlevel 7
+7
Absolutely @AVXlnce we're looking forward to it too.
Userlevel 7
+7
It shouldn't show up on your recommendations
And yes, we've been working (not on a fix) but on a revamped Sonos experience since last year - and the results will be hopefully better than we expect - worth your wait!
This is because we actually have a partnership with them, which makes things different. Waiting for an update on the release date, and once it's here, I'll be sharing it with you straight-away, I promise 
Userlevel 7
+7
Hey, 
Userlevel 7
+7
Hey @AVXlnce
Link is fixed - apologies 👆🏻
Link is fixed - apologies 👆🏻
Userlevel 7
+7
Keep skipping the tracks as this input will help not getting them recommended again
Userlevel 7
+7
When you try to block artists or tracks
There is no “Do not recommend this track again” Add to Favorites, Remove from Favorite Tracks, Crossfade and Sleep Timer.
I cannot even guess as to how many times I have unliked these tracks, sometimes as many as 4-5 times a day. It’s almost as if it’s a game to you. Oh, he unliked this song. Let’s play every song ever done by that artist. Sometimes the very next song is again by that artist.
Userlevel 7
+1
Is there a way to see what songs made Flow think I'd like that song. Then I can unlike that from my favourites.
Thank you in advance.
Hi there 🙂 Can you tell me which song or genre you're talking about? Happy to check and let you know 🙂
Userlevel 7
+7
Sorry you feel that way
I'm unable to accelerate a fix because we haven't had other similar reports affecting Sonos and Deezer. But you do have my sympathy because it must be extremely frustrating.
I'm hoping that with our soon-to-come revamp, you'll be able to stream from your phone straight to your Sonos, without having to listen to this compromised Flow you get at the moment.
In the meantime, I encourage you to discuss your situation with our Customer Care team:
Userlevel 7
+7
Apologies you feel that way
How do I send a screenshot to here
How do I send a screenshot to here
Print screen on your computer.
Attach file using Reply editor Insert Image option (Picture icon).
Based on your internet speed it may take some time to perform sending.
I hope this helps.
Page 2 / 3
Reply
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.