include
Answered

can’t log in to my old accout


I wanted to log in to my Deezer account when I notice it was directing me to open a new account which I did with same email address 

now I’m unable to log in to my old account 

icon

Best answer by Anonymous 26 July 2022, 10:50

View original

4 replies

Hey @alex elendu 

Two accounts with one and the same email address will not work.
Have you linked deezer to Facebook or Google?
Already tried logout and login with your credentials?

@alex elendu 

OK. Please contact support. The staff there can help you:
→ https://support.deezer.com/hc/requests/new

Yeah I have tried login and logout but it keeps bringing me to new Deezer account 

Userlevel 7
Badge +7

Hey @alex elendu if that is the case please get in touch with our Deezer Support Team and one of our agents will be able to help.
Thanks :)

Reply