Answered

Is there a telephone contact?

  • 5 November 2018
  • 3 replies
  • 804 views

Does anyone know if Deezer has a telephone contact number (from the UK)? I have some questions regarding renewal of my subscription and I am (so far) getting a slow to non existent email response from Deezer support. I'm sure it would be far easier to clear up with a conversation.
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Best answer by Rafael. 6 November 2018, 14:54

Hi Glenn, we don't have phone number, but we have emails, chat, twitter, facebook and community :)

I can see you contacted us via email yesterday and someone replied to you after a couple of hours 🙂 Let me know if you still have any more question!
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Hi Glenn, we don't have phone number, but we have emails, chat, twitter, facebook and community :)

I can see you contacted us via email yesterday and someone replied to you after a couple of hours 🙂 Let me know if you still have any more question!
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Deezer doe not have a clue on how to deal with customers. Proudly state "someone replied to you after a couple of hours"
I canceled my but still no response
Userlevel 7
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Hi there @DwightR

I'm really sorry you feel that way. We've been dealing with a high number of contacts on our support side at the moment, but everyone is working hard and extra to get things back to normal. Thank you for your feedback.

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